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Shift Leaders are generally responsible for
coaching Dunkin’ Restaurant Team Members throughout their shift to execute
operational Brand standards and deliver great guest service. They set goals,
provide job assignments, and motivate others providing timely feedback.
•
Perform all responsibilities of restaurant team members
•
Support the Restaurant Manager in meeting operational
goals and execution
•
Ensure Brand standards
are met throughout shift including
preparation of food and beverages
•
Communicate shift priorities, goals and results to
restaurant team members
•
Coach restaurant team members as needed throughout a
shift providing timely, constructive and clear feedback
•
Support the training of restaurant team members as needed
•
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
•
Communicate clearly with the next Shift Leader to help prepare him/her for shift
•
Ensure Food Safety standards are met
•
Manage Inventory throughout the shift
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Provide great guest service and coaches restaurant team members to do the same
•
Schedule restaurant team members for shifts
•
Manage cash over/short during shift and ensures
restaurant team members are following cash franchisee
management policies
•
Basic computer skills
•
Fluent in spoken and written English
•
Previous leadership experience in retail, restaurant or
hospitality preferred.
•
Works well with others in a fast-paced team environment
•
On time, demonstrates honesty and a positive attitude
•
Willingness to learn and adapt to change
•
Guest focused
•
Ability to assist with
training
•
Problem solving
•
Motivating others
•
Standing on feet
•
Repetitive motion including bending, stooping and reaching
•
Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
•
Wearing a headset
•
Working in a small space
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Full Time | Part Time
$25k-34k (estimate)
06/13/2024
07/27/2024
dunkinbrands.com
WAYNE, NJ
1,000 - 3,000
1950
Private
ADRIANA PALUMBO
$1B - $3B
Dunkin' Donuts is a doughnut and a coffeehouse chain company.