Closing Date:
until filled Position: Network Support Specialist
Location: Durand Area Schools
Schedule: Full time
Reports To: Technology Director
Classification: Salaried
Summary
Under the direction of the Technology Director, the Network Support Specialist is primarily
responsible for all MDF and IDF hardware and software. The candidate will install,
maintain, test, diagnose, repair, and update all hardware and software related to servers,
switches, cameras, backups, and UPS units. Secondary duties include supporting the other
department positions through input, end-user, and application support.
Qualifications
1. Minimum level of training is a Bachelor’s degree or equivalent in information technology
with recent relevant experience.
2. Three to five years of demonstrated high-level experience with technology
infrastructure and network security, planning, implementation, and monitoring.
3. Ability to perform moderate physical work, including lifting/carrying equipment
4. Strong, effective teamwork and communication abilities with excellent customer service
skills.

• Ability to work independently, as a part of a team, or as a mentor.
• Patience when working with end users.
• Ability to maintain confidentiality.
• Ability and desire to learn and help others learn.
• Ability to work on multiple projects simultaneously.
• Knowledge or experience in the K-12 educational sector is preferred.
• Ability to fully document all projects and processes for team follow-through.

5. Additional technological certifications, knowledge of, or experiences preferred
(examples include but are not limited to):
AD, Entra, VOIP, wireless network management, DHCP, DNS, IP subnetting,
Backup/archiving, Papercut, PowerSchool SIS, Anti-virus and Phishing, TCP/IP
and related protocols, Cybersecurity, MDM, SCCM, SQL, Google Workspace for
Education account management, etc.…
Responsibilities
1. Collaborate, plan, install, and manage district-wide network equipment upgrades and
topology modifications. Support and maintain all components of the district-wide
area network and building local area networks, including switches, firewalls, routers,
and other devices connected to the network.
2. Planning, installation, and management of Windows and Linux servers and services,
such as Hyper-V, Active Directory Services, DNS and DHCP, LDAPS, NTFS permissions,
File Shares, SCCM, RDS, log management, SAN technology, EDR solutions, etc.
3. Planning, rollout, and management of district-wide cloud-based systems such as AZURE
AD/Entra, Google Workspace, AWS, etc.
4. Ensures that servers, network equipment, and services are regularly updated to the
latest security patches.
5. Maintains data and application integrity, protects against viruses and malicious
software, and prevents unauthorized network use.
6. Manages the district-wide data backup system to ensure reliable server and information
backups following industry standards.
7. Maintains and improves the District's server and network monitoring systems.
8. Maintains and regularly updates documentation for servers, networks, services, and
other platforms.
9. Provides support for database applications (SQL support for SIS, Identity and Access
Management systems, etc.)
10. Will occasionally be required to work nights and weekends due to mission-critical
system outages, new installations, or scheduled maintenance.
11. Find creative ways to leverage technology to support teachers.
12. Continually evaluates the technologies currently implemented and makes
recommendations for improvement and future integrations.
13. Assists in planning and implementing cyber security initiatives for servers, networks,
desktops, and backup systems.
14. Assists in creating and maintaining an up-to-date disaster recovery plan.
15. Assist with supporting Microsoft Windows desktops, Chromebooks, iPad support, and
automated operating system and application deployment (e.g., SCCM, Google Admin,
and Meraki MDM).
16. Assists with establishing criteria for technology equipment and resource selection for
recommended purchase.
17. Maintains communication and works collaboratively with district staff to facilitate
technology decision-making and problem-solving processes related to technology.
18. Perform first and second-level technology hardware/software maintenance and
troubleshooting for staff and students as needed.
19. Other duties as assigned.
Working Conditions:
1. School Environment
2. Must be able to pass a background check
3. Reliable transportation is a must. Traveling to different buildings daily is expected
Salary Range:
$47,000 - $53,000