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Job Description
The CSA manages this relationship by becoming intimately familiar with the customer’s organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.
PAY RATE $17 - $22 / hr On W2
FULL DESCRIPTION : Serves as the primary contact between assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution.
utilizes available resources to identify the most cost effective solution to best service the needs of the customer; identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent their relationship with its customers and accurate delivery of products to external customers.
REQUIREMENTS : EDUCATION : Bachelor s degree or equivalent work experience in transportation or logistics
Conflict Management skills; Ability to multi-task; Positive attitude; Problem Solving skills; Negotiation skills
3 Main Duties : Answer emails, confirm deliveries, track for on time delivery. (They do everything involved in dispatch except actually dispatching the trucks.)
Last updated : 2024-08-22
Full Time
IT Outsourcing & Consulting
$37k-46k (estimate)
08/24/2024
11/21/2024
dutechsystems.com
LEANDER, TX
25 - 50
Private
SWETA PANDEY
<$5M
IT Outsourcing & Consulting
The job skills required for Customer service include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service positions, which can be used as a reference in future career path planning. As a Customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service. You can explore the career advancement for a Customer service below and select your interested title to get hiring information.