Duty Free Americas, in Buffalo,NY, is looking for Support Associates that want to provide excellent customer service. We offer a flexible schedule.

Position Objective

This includes delivery of customer merchandise; inventory receiving, merchandising, pricing, loss prevention, store housekeeping, driving escort vehicles and adherence to Custom Regulations and all Company Policy/Store standards.

Position Responsibilities

• Handle inventory control which includes; receiving; unloading, unpacking and examination of incoming shipments, rejections of damaged items, record shortages, and corresponding with shipper/warehouse to rectify damages and shortages.
• Ensure duty-free merchandise is delivered to the correct customers per Customs regulations.
• Where applicable, operates Escort Vehicle and/or attends exit Booth to ensure export of purchased merchandise
• Process and replenish merchandise by pulling correct product as needed, ensure proper shelf placement and shelf maintenance. Maintain visual standards, identifies SKU accuracy, and uses proper merchandise substitution procedure.
• Perform floor moves, display maintenance and store housekeeping
• Ensure customers receive outstanding service by providing a friendly environment which includes greeting and acknowledging every customer and handling inquires in a professional manner when on the sales floor.
• Performs other duties as required

Essential Requirements

• Regular and reliable attendance. Flexibility and ability to work varied hours/days as business needs dictates.
• Ability to speak comprehensibly and hear effectively with customers, vendors and/or associates of the organization.
• Ability to read efficiently, perform basic mathematical functions (count, add, subtract, divide & multiply) and write to accurately complete work related documentation.
• Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Physical demands include frequently standing for long periods of time; walking; ability to reach above or below shoulders, twist at the waist, stoop, kneel, crouch, bend, climb and balance.
• Ability to regularly lift and/or move up to twenty (20) pounds, frequently lift and/or move up to fifty (50) pounds and occasionally lift and/or move up to one hundred (100) pounds.
• Ability to operate and use equipment (manual) such as ladder, step stool, objects with wheels, spray bottles and other cleaning equipment necessary to perform job function.
• Ability to operate mechanical/electrical equipment used to perform the job functions

Knowledge Skills and Abilities

• No experience necessary, preferable experience in a retail customer service environment
• A valid non-restricted motor vehicle operator license
• High School Graduate, G.E.D. or equivalent work experience of one year
• Ability to work well under pressure
• Strong organizational skills along with excellent oral and written communication ability

Work Environment

Typical retail environment with minimal privacy utilizing standard retail equipment with exposure to elements such as dust fumes, noise and odor.

If interested in applying you can send us your resume or you can also contact the Store Manager to set up an appointment at (716) 886-5000

EOE M/F/D/V

This organization participates in E-Verify

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekend availability

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person