49 Call Center Operator (Part Time) Jobs in Jacksonville, FL
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Duval County Public Schools is Hiring a Call Center Operator (Part Time) Near Jacksonville, FL
Essential Functions
- Answers incoming local and long-distance calls and makes the proper connection to the person or department requested.
- Answers routine technical questions and refers more advanced questions to the proper person or department.
- May act as an emergency receptionist, registering details of the emergency and then escalating the issue to the proper person or department.
- Assists in identifying discrepancies in the phone directory and notifying the appropriate person or department responsible for maintaining the phone directory.
- Records telephone troubles and reports the issues to support staff or supervisor.
- Performs other duties as assigned.
QualificationsOpen Requirements: Ability to read, write and speak English. Must have had at least two years' experience in the operation of a Call Center Operator or related switchboard experience.
Promotional Requirements: NA
Licensing/Certification/Registration: NA
Knowledges, Skills And Abilities
- Ability to learn the location of departmental areas and personnel served by the Call Center Operator Console
- Ability to operate a Call Center Operatorbility to learn and follow School Board policies and procedures
- Ability to keep records and report
- Ability to speak English clearly
- Ability to read and comprehend directives
- Knowledge of directory compilation
- Ability to establish and maintain satisfactory working relationships with the public, administrators, and fellow employees
Job Summary
Part Time
Elementary & Secondary Education
$32k-41k (estimate)
08/16/2024
08/28/2024
dcps.duvalschools.org
JACKSONVILLE, FL
7,500 - 15,000
Private
LIANNA KNIGHT
$1B - $3B
Elementary & Secondary Education
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