92 Customer service manager Jobs in Longview, TX
DXP Enterprises is Hiring a Customer service manager Near Longview, TX
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers.
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit.
Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success.
We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Responsibilities of the Customer Service Manager include, but are not limited to :
- Profit and loss of the facility and supervision of the inside sales team
- Respond to customer inquiries regarding products and services
- Prepare price quotes
- Source products
- Support outside sales team
Qualifications of the Customer Service Manager include, but are not limited to :
- 5-10 years of industrial pumps and supply chain background
- 3 - 5 years of management experience required
- Strong people skills
- Excellent verbal and written communication skills
- Must be a self-motivated team player
- Effective and proven leader
Additional Information :
Physical Demand : N / A
Working Conditions : Office and shop environment
Training / Certifications : N / A
Shift Time / Overtime : 8 am - 5 pm
Travel : Occasional driving to customer sites
Education : Bachelor's degree or High School Diploma with required experience
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together.
The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best.
DXP offers a comprehensive benefits package including : Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE / M / F / D / V
Last updated : 2024-06-13
Job Summary
Full Time
Wholesale
$96k-124k (estimate)
06/15/2024
09/13/2024
dxpe.com
SANTA FE SPRINGS, CA
1,000 - 3,000
1908
JAY ROSENBERBER
$1B - $3B
Wholesale
Related Companies
About DXP Enterprises
Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services. DXP continues to stay on the leading edge of technology, training and products while attracting and retaining the best employees. Our corporate strategy is simply to be the best solution for the industrial customer. Product categories include: Pumps and pump parts LACT Units Bearings & power transmission Metal working products Safety supplies Industrial su...pplies Hose Seals Pipe
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The job skills required for Customer service manager include Customer Service, Written Communication, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service manager positions, which can be used as a reference in future career path planning. As a Customer service manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service manager. You can explore the career advancement for a Customer service manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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