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Dynamic Service Solutions, LLC, a trusted partner in the government and private sectors in the U.S. and abroad, provides exceptional engineering and staffing services to support critical operations and successfully blends the unique requirements of each client with rapid-response customer service, quality products, and optimal results. Our exemplary past performance with the Federal government and engineering industries demonstrates our unique capacity to empower each client to achieve measurable outcomes.

Job Summary

The IT specialist plans, coordinates, directs and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT specialist will work closely with decision-makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT specialist will also define and implement IT policies, procedures and best practices.

Essential Functions:

1. Ensure the streamlined operation of the IT department in alignment with the business objectives of the organization.
2. Identifies and procures the hardware and software needed to satisfy user requirements.
3. Oversee provision of end-user services, including help desk and technical support services.
4. Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment.
5. This person will recommend and draft security protocols, monitor security processing systems, install software, and perform tests on security equipment and programs.
6. Negotiate and administer vendor, outsourcer and consultant contracts and service agreements.
7. Loads appropriate software packages such as operating systems, networking components and office applications.
8. Coordinates activities with network services and information systems groups.
9. Refers major hardware problems to service personnel for correction
10. Connects users to networks and provides initial training in facilities and applications.
11. Administers e-mail and anti-virus systems
12. Rotates daily back-up media
13. Assists in research and procurement of computer accessories and supplies.

Qualification s and Requirements:

• Bachelor's degree in management information systems, Information Technology, Computer Science or related field required
• 1- 2 years in IT or Business Systems
• 2 years of relevant experience
• Industry certifications and memberships a plus
• Excellent IT, communication, leadership and management skills
• Proven track record of maintaining IT structural integrity.
• FEMA courses a plus.

Working Conditions/ Physical Effort :

Work is performed mostly in an office setting. Some travel, public speaking, evening, and weekend work are requirements of the position. Regular computer work is also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to 20 pounds.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Dynamic Service Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, political affiliation, marital status, genetic information, disability, age, military service or veteran status, parental status, or other non-merit factor. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.

We participate in E-Verify.