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Our client is a no-code Customer Interface Platform, transforming how companies interact with their clients, post-sale. They enable them to productize their services by creating customized, actionable interfaces that boost client engagement, raise retention rates, and enable business expansion. They’re building a company they love with customers they love working with, and their product philosophy is the same: they aspire to make their customers feel great about what they’re building for their customers.
What You’ll Be Doing
As a Solutions Engineer, you will:
• Support the sales team in generating new revenue streams by managing the technical facets of the sales cycle.
• Own the technical implementation post-sale, overseeing it until key usage metrics are successfully met.
• Support customers’ transition from pre-sale to post-sale onboarding and implementation to ensure customers achieve their objectives.
• Develop a deep understanding of the product, its capabilities, and its challenges.
• Communicate customer and product feedback to the product team and the company management.
This is the first time they have introduced this role on the team. This pioneering position offers a unique opportunity for learning and growth. As the first to embark on this journey, you'll have the chance to shape your role and make a significant impact creatively.
What They’re Looking For
• Minimum 3 years experience in solution engineering or similar roles in B2B SaaS, for the US Market (relevant positions include implementation engineer, pre-sales engineer, or professional services roles).
• Located in the US, available to work East Coast hours
• Ability to translate customer needs into actionable product solutions and detailed implementation plans
• Experience in presenting and implementing complex software solutions
• Experience with APIs, integrations, and software customization.
• CRM implementation (HubSpot, Salesforce) experience - an advantage
• Experience working with post-sales persona (Customer success, Revenue Operations) - an advantage.
• Passionate about user experience. Experience in design - an advantage
• Fully remote
Full Time
$132k-158k (estimate)
06/13/2024
07/12/2024
The job skills required for Solutions Engineer include API, etc. Having related job skills and expertise will give you an advantage when applying to be a Solutions Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Solutions Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Solutions Engineer positions, which can be used as a reference in future career path planning. As a Solutions Engineer, it can be promoted into senior positions as a Software Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solutions Engineer. You can explore the career advancement for a Solutions Engineer below and select your interested title to get hiring information.
If you are interested in becoming a Solutions Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Solutions Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Solutions Engineer job description and responsibilities
Solutions engineers and software engineers both program and design software solutions for customers.
03/10/2022: Greensboro, NC
A solutions engineer provides solutions to network problems.
02/02/2022: Rochester, NY
Conducting client discovery calls with sales representatives.
02/01/2022: New London, CT
Meeting with clients to discuss their hardware and software needs.
03/13/2022: Honolulu, HI
trategizing with the sales team to create customized solutions.
02/02/2022: Pocatello, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Solutions Engineer jobs
Collect and evaluate information, formulate as well as test hypothesis.
02/03/2022: Ventura, CA
Guide customers through the evaluation process ensuring that our solution meets key business objectives and technical requirements
03/01/2022: Laramie, WY
Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap
01/21/2022: Omaha, NE
Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives
02/16/2022: Boston, MA
Prepare and deliver high impact presentations and demonstrations that tell differentiated story
03/04/2022: Wichita Falls, TX
Step 3: View the best colleges and universities for Solutions Engineer.