Description

The ideal candidate will be comfortable acting as a control gate for change requests, after-action reports, access requests, and other documentation. They will also feel comfortable acting as quality-control for documentation, and customer engagement as technical deliverables are provided to multiple IT environments.

Requirements

Required Experience: 

• 2-5 years working in change management or configuration management 
• 2-5 years in a customer-facing role 
• 2-5 years supporting the Federal government 
• Minimum Top-Secret clearance 
• Demonstrated ability to work in a team-environment 
• Demonstrated expertise with document management, with an eye for details
• Demonstrated familiarity with IT systems; ability to understand technical concepts and translate them between technical and business personnel 

Preferred Experience: 

• Bachelor’s Degree in IT, Cybersecurity, or related field 
• Experience with Agile methodologies 
• Experience with Department of Defense IT and SLDC methodologies 
• Experience with navigating complex organizational structures / working in a multi-stakeholder environment