Provide onsite desktop support for customers located within assigned locations.

• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.

Job Type: Contract

Pay: $30.88 - $34.42 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Ability to Commute:

• Savannah, GA 31404 (Preferred)

Ability to Relocate:

• Savannah, GA 31404: Relocate before starting work (Required)

Work Location: In person