3 Fraud Investigator (Financial Industry) Jobs in Anaheim, CA
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Fraud Investigator (Financial Industry)
$64k-82k (estimate)
Full Time
2 Weeks Ago
e.Dexter S.p.A. is Hiring a Fraud Investigator (Financial Industry) Near Anaheim, CA
DescriptionWe are hiring for a Fraud Investigator who will be responsible for investigating fraudulent account transactions, including but not limited to; deposits and withdrawals made remotely and in branches, electronic transactions including P2P, RDC and ACH, unauthorized access to accounts through various channels including on-line and mobile. Provides support to internal team Members as it relates to fraudulent matters.
Business HoursMonday – Friday 9:00AM to 6:00PM & Saturday 9:00AM to 1:15PM
Why Work at CU SoCal?Besides being a part of a great team that is dedicated to building better lives for our team members and Members, we offer competitive pay, great health benefits and a culture like no other!
CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It’s a place where people come before profit, a place where you can build a career that’s more than a job, and where the work you do has meaning and purpose.
CU SoCal is a Gallup Exceptional Workplace Award RecipientIn 2024, Credit Union of Southern California (CU SoCal) was honored with the Gallup Exceptional Workplace Award, ranking among the top 60 workplaces worldwide for outstanding employee engagement. The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, explore CU SoCal career opportunities today!
RequirementsMinimum Qualifications
Pay Scale: Min $23.61 / Mid $28.61 / Max $33.51* per hour
Actual compensation will be based on geographical location, work experience, education and/or skill level.CU SoCal is an equal opportunity employer. All decisions are based only on the individual’s qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.
We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.
Business HoursMonday – Friday 9:00AM to 6:00PM & Saturday 9:00AM to 1:15PM
- Based upon business needs, this position will require flexibility to work a varied work schedule, including weekends, during regular business hours.
Why Work at CU SoCal?Besides being a part of a great team that is dedicated to building better lives for our team members and Members, we offer competitive pay, great health benefits and a culture like no other!
CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It’s a place where people come before profit, a place where you can build a career that’s more than a job, and where the work you do has meaning and purpose.
CU SoCal is a Gallup Exceptional Workplace Award RecipientIn 2024, Credit Union of Southern California (CU SoCal) was honored with the Gallup Exceptional Workplace Award, ranking among the top 60 workplaces worldwide for outstanding employee engagement. The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, explore CU SoCal career opportunities today!
RequirementsMinimum Qualifications
- High School Diploma or equivalent.
- 2 years of fraud risk related experience with exposure to transactional and account analysis within financial institution.
- 2 years of working knowledge of automated fraud monitoring, investigative case management and/or related financial services industry fraud monitoring tools and applications.
- Fraud investigation experience from onset to resolution and strong analytical skills.
- Knowledge and general understanding of principal financial institution regulations.
- This role requires driving and must meet and maintain the following requirements:
- Hold a valid CA state driver’s license in good standing that is not actively suspended, revoked, or restricted.
- Have reliable personal transportation. Use of any means of public transportation or ridesharing services will not satisfy this requirement.
- Must maintain state liability auto insurance coverage with a minimum of 100/300/100 limits on the vehicle that will be used for work.
- Maintain a clean Motor Vehicle Records (MVR).
- Associates degree or equivalent experience.
- Working knowledge of Verafin.
- Proficient in all applicable MS Office programs (i.e., Word, Excel, Outlook, Teams, etc.).
- Working knowledge of automated AML monitoring, wire transfer, investigative case management or related financial services industry monitoring tools and applications.
- Excellent time management and prioritization skills in a multi-tasking environment.
- Excellent problem solving, analytical and evaluative skills.
- Maintain a working knowledge of policies and procedures necessary to effectively perform job duties.
- Maintain a positive and professional behavior and image with credit union Members, staff, management and board.
- Keep all credit union and Member information confidential.
- Serve external and internal Members with a sense of urgency.
- Establish and maintain effective business relationships with staff in other departments
- Effective communications and customer service skills.
- Typing and 10-key skills.
- Responsible for investigating fraudulent account transactions, including but not limited to; deposits and withdrawals made remotely, in branches or at ATMs, electronic transactions including P2P, RDC and ACH, withdrawal activity associated with stolen, forged, altered and counterfeit items, and unauthorized access to accounts through various channels including on-line and mobile.
- Responsible for the investigation of suspicious fraudulent activity including but not limited to; ACH activity, Zelle, Shared Branching and RDC deposits.
- Investigate and process check fraud claims, identity theft claims, unauthorized transaction claims and Indemnifications.
- Responsible for reviewing and resolving all alerts in Verafin as it pertains to account fraud.
- Review and process daily reports related to fraud in Verafin and core system (Episys), including but not limited to; deposit returns, deposit fraud alerts and risky check deposit alerts.
- Coordinate with business units, BSA and Compliance to ensure all activities in the investigation are completed and reported within the regulated time frames and suspicious activity reporting is complete.
- Maintain a thorough understanding of the regulatory requirements in relation to fraud.
- Document, track and maintain case due diligence and filings, place proper account restrictions and review account services restoration requests. Ensures time sensitive reports and notices are completed to guarantee compliance and regulatory requirements are satisfied.
- Provide support and guidance with fraud related questions.
- Escalate high dollar fraud cases to BSA & Fraud Risk Manager and/or BSA Officer where appropriate.
- Collaborate, consult, and advise with fellow team members, Members, merchants, vendors, suspects, other fraud investigators and law enforcement officials. Conducts interviews with Members and law enforcement agencies resulting from suspicious or fraudulent activity.
- Actively participate in team meetings and suggest improvements to fraud processes.
- May participate in establishing related policies and procedures.
- Complete understanding and active application the Exceptional Experience Guide expectations.
- Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
- Additional duties and responsibilities, as assigned.
Pay Scale: Min $23.61 / Mid $28.61 / Max $33.51* per hour
Actual compensation will be based on geographical location, work experience, education and/or skill level.CU SoCal is an equal opportunity employer. All decisions are based only on the individual’s qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.
We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.
Job Summary
JOB TYPE
Full Time
SALARY
$64k-82k (estimate)
POST DATE
05/30/2024
EXPIRATION DATE
06/23/2024
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The job skills required for Fraud Investigator (Financial Industry) include Law Enforcement, Problem Solving, Customer Service, Time Management, Fraud Investigation, Case Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Fraud Investigator (Financial Industry). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fraud Investigator (Financial Industry). Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Fraud Investigator (Financial Industry) positions, which can be used as a reference in future career path planning. As a Fraud Investigator (Financial Industry), it can be promoted into senior positions as a Fraud Investigation Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fraud Investigator (Financial Industry). You can explore the career advancement for a Fraud Investigator (Financial Industry) below and select your interested title to get hiring information.
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