* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.

* If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

* Applicants must be currently authorized to work in the United States on a full-time basis.

Job Title Administrative Support Specialist-Journey Working Title Administrative Support Specialist Position Location (City) Greenville The Student Health Service of East Carolina University is a separate and distinct department within the Division of Student Life and is charged with the responsibility of providing primary health care for its student body, which exceeds 29,000 persons. The primary care encompasses delivery of acute medical care; preventive medical care; health education; mental health care; laboratory and pharmaceutical services; administrative support service; advisory and educational assistance to other university departments, i.e., Athletics, Intramural-Recreational Services, Health and Physical Education, Recreation and Safety and other departments of the College of Arts and Sciences. The Student Health Service is mandated by the University of the State of North Carolina to delivery state of the arts medical care economically to all fee-paying students through a per-determined budget. The diverse medical needs of the ECU Student body require that SHS be a multi-functional and constantly changing department. Job Duties Administrative Skills/Public Contact:

Possess time management skills and prioritizes tasks/responsibilities. Employee is responsible for

electronic processing and remittance of insurance claims for reimbursement purposes and must be extremely organized.

Processes payments or routes payment to the appropriate department. Checks must be processed within 3 business days of receipt.

Research claims and prints detailed bills upon request. This employee explains the SHS insurance

process to students, parents and other facilities; accesses the school insurance data (list of

insureds) via the student insurance plan vendors web portal; serves as one of the points of contact

for students, parents and university staff/faculty; retrieves archived medical records when needed

for requested information for insurance filing and research; and files/processes all correspondence related to claims/payments from any insurance company must be scanned by saving files to the SHS Pirate Drive, to be maintained for 7 years.

Interact with the public via face to face, telephone and email contact. The person in this

position interacts with a variety of internal and external customers. The employee is expected to

be familiar with all available resources to assist external customers when information is sought

and communicate with internal and external customers via oral and written communication at a

professional level, which includes composition and execution of memos and letters. Verbal

communication must accurately relay University and Student Health policies.

Office Equipment Operation:

Carry out the normal duties and responsibilities of this position by utilizing the following

equipment: PC, Printers, Phone System, Shredder, Electronic Calculator, Copier, Fax Machine,

Laminating Machine, Scanner, Etc.

Employee should have knowledge of the following software/Hardware: Windows OS, MS Excel, MS Word, MS Outlook, MS Access, Internet Explorer, Adobe Acrobat and Reader, Student Software, and other SHS applications as implemented.

Participation in Committees:

Serve on university or departmental committees when asked, as well as participate in orientation

sessions to new student orientation, transfer and visiting students throughout the academic year to provide information to students and parents regarding school insurance.

Minimum Education/Experience High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Preferred Experience, Skills, Training/Education * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section.

* If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

* Applicants must be currently authorized to work in the United States on a full-time basis.

Alternate option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Office of Human Resources Contact Information If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST . * LinkedIn

* Chronicle of Higher Education

* CareerBuilder

* Greenville Daily Reflector

* Raleigh News & Observer

* InsightIntoDiversity.com

* HigherEdJobs.com

* InsideHigherEd.com

* Monster.com

* Indeed

* ECU Website

* Other