48 Customer Service Representative Jobs in Hattiesburg, MS
Eastern Metal Framing of Mississippi LLC is Hiring a Customer Service Representative Near Hattiesburg, MS
Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for addressing customer issues and resolving them in a timely and efficient manner.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner
- Identify and assess customer needs to achieve satisfaction
- Resolve customer complaints and issues in a timely and efficient manner
- Escalate complex issues to the appropriate department or supervisor
- Keep accurate records of customer interactions and transactions
- Provide feedback to management regarding customer concerns and trends
Requirements
-Communication: The ability to clearly communicate and listen actively
-Time management: The ability to manage time efficiently and prioritize tasks
-Organizational skills: The ability to multitask and gather customer feedback
-Problem-solving: The ability to troubleshoot and investigate when needed
-Ability to remain calm and professional in stressful situations
- Familiarity with customer service software, databases, and tools
If you are passionate about providing exceptional customer service and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity with a growing company that offers competitive pay and benefits.
Job Summary
Full Time
$34k-42k (estimate)
07/27/2024
09/25/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Organizational Skills, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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