Description

General Position Description: Facilitates integrated care coordination for individuals of all ages, ensuring seamless collaboration between our behavioral health programs and Medical programs.

Essential Duties and Responsibilities:

• Assesses the member’s behavioral health needs and eligibility for services. Assists staff in developing and monitoring member service plans. Assists members in obtaining health screening and maintenance.
• Provides comprehensive intake, assessment, annual assessments, and offers therapeutic and support services. Screens, evaluates, and schedules referred members who may need behavioral health services. Conducts home visits for general assessment and to support member clinical needs.
• Coordinates communication between the member and other providers or community agencies to ensure care coordination. This includes, but is not limited to, scheduling appointments, attending telemed appointments, arranging transportation, coordinating CFTs and ARTS, and coordinating with hospitals for d/c appointments.
• Provides rehabilitation services to enrolled members, including, but not limited to, living skills training, counseling, and supported employment services.
• Implements health initiatives and brief interventions to support the health and wellbeing of members.
• Performs crisis intervention and solution-focused interventions with members in crisis by working closely with BHMP and clinical team in developing safety plans. Spends time with community stakeholders, may spend some time stationed at the Crisis Response Center in order to collaborate and support members in crisis.
• Maintains EBF productivity, timelines, and quality standards set forth by EBF. Provides complete documentation and reporting of member behavioral health services in accordance with agency and funding requirements. Maintains member records in accordance with agency and funding source requirements.
• Participates in the process of ongoing professional development and meetings. Maintains comprehensive communication among all contacts within the agency, members, and external agencies. Models professional standards and ethics in accordance with EBF Code of Conduct, Strategic Plan, Mission, and Vision.
• Performs other duties as assigned.

Requirements

Educational:

• Behavioral Health Technician (BHT):
• High School Diploma/GED with 1 year of behavioral health or related work/volunteer experience; or
• One year of college; or
• Four years of full-time experience in behavioral health or related services
• Possess a Peer/Family Support certificate.
• Behavioral Health Professional (BHP)
• Associate’s license in Social Work, Counseling, Marriage and Family, or Substance Abuse recognized by the Arizona Board of Behavioral Health Examiners. Bilingual (Spanish) preferred.
• Bilingual (Spanish) preferred.

Regulatory:

• Must be at least 21 years of age.
• Current, unrestricted AZ driver’s license with no more than two (2) minor moving violations or one (1) accident within the past three (3 years). Three (3) years of driving experience required.
• Must be able to pass a criminal background check.
• Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides).
• CPR and First Aid certification (Employer provides).

Skills/Job Knowledge/Abilities: Must have a strong clinical knowledge. Extensive knowledge of managed care systems, AHCCCS/Title XIX medical assistance screening, and RBHA/DBHS policies and practices. Able to establish and maintain team atmosphere of communication and collaboration for all that reach out to the Department. Must be self-directed and be sensitive to cultural and linguistic diversity. Must be able to utilize DSM-V to diagnose older children, adolescents, and adults and the crosswalk to the DC-0-5 to provide diagnoses or diagnostic impressions for young children. Must be able to remain calm and non-defensive with a supportive attitude during stressful, potential crisis, and crisis situations. Must be able to work in an extremely stressful environment where there are considerable mental and emotional demands. Must be able to manage high volumes and unpredictability of work. Must be able to remain flexible and reprioritize according to the changing demands of the day. Maintains a professional in appearance, communications, and actions. Excellent interpersonal communication skills. Possess a high level of computer proficiency.

Working Conditions/Physical Requirements (with or without accommodation):

Normal office environment with multiple interruptions in person and through computer and phone. Field position visiting different sites or homes for member care. Will work outside and inside environments, as needed. Interacts with employees and members of the public on a daily basis. Able to lift up to 50lbs to support member care. Visual acuity to read information from computer screens and forms and assess members' well-being. Able to communicate verbally with members and emergency personnel as needed for daily operations. Hearing ability for communication in persona, phone, and/or other electronic methods. Manual dexterity for typing and writing. Able to stoop, squat, reach, pull, push, stretch, ascend and descend stairs, stand and sit for long periods of time. Weekend and later hours are required. May be required to work additional hours or days depending on circumstances.

Easterseals Blake Foundation and Aviva are an Equal Employment Opportunity and Affirmative action employer that promotes a work environment of inclusion and diversity. We are committed to provide employment opportunities to all candidates based on their qualifications free of discrimination based on race, color, religion, national origin, sex (including pregnancy, sexual orientation or gender identity), age, disability, veteran status, genetic information, mental or physical disability, or any other characteristic protected by law.

If you have any questions, require assistance or reasonable accommodations while seeking employment, please contact the Human Resource Department at HR@blake.easterseals.com or call 520-327-1529.