Parkhurst Dining, part of the Eat’n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 65 organizations and universities east of the Mississippi. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, & served with a smile. This culinary experience is uniquely and authentically Parkhurst. If you’ve been searching for a place where you can do what you love, love what you do and have room to grow, consider Parkhurst!

JOB SUMMARY

Responsible for serving and satisfying our guests following the procedures outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

ESSENTIAL FUNCTIONS

1. Serving food and beverages to guests following company policies and procedures.

2. Complete understanding of the menu and drink recipes to ensure excellent guest service.

3. Proper service of alcohol including requesting I.D. and intoxication procedures.

4. Proper use of the POS system and cash/tip handling.

5. Comprehension of the wine list and pairing with menu items.

6. Responsible for maintaining accurate inventory listing.

7. Pouring drinks at proper levels and limiting waste and ensuring all beverages go on the guest check.

8. Keep alert to guests needs such as pre-bussing, refilling drinks, and attending to accidents.

9. Notifying the manager on duty of any guest dissatisfaction before the guest leaves the table.

10. Keep all dining room areas neat, cleaned, and stocked.

11. Follow proper procedures for take out including answering the takeout phone within three rings.

12. Follow cleaning schedule as provided by management using “clean as you go” techniques.

13. Follow company safety and sanitation policies and procedures.

14. Follow company attendance policy including arriving for work timely, calling off procedures, and acceptable attendance records.

15. Follow the uniform dress code and maintain proper personal hygiene.

16. Follow all guest satisfaction procedures and Hospitality Imperatives.

17. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform essential tasks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

§ Standing and/or walking - 100% of time.

§ Occasionally lifting up to 40 lbs.

§ Frequently lifting up to 20 lbs

BENEFITS

• FREE meal during your shift
• 20% discount on any food purchase at Eat’n Park, Hello Bistro, The Porch, and Parkhurst Dining.
• Paid time off
• Management career advancement opportunities
• Access to continuous development with Smile Universe
• Eligibility for 401k, vision, dental and medical plans

Eat’n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.