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Field Service Representative
Eaton Pelham, AL
$48k-62k (estimate)
Full Time | Durable Manufacturing 7 Months Ago
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Eaton is Hiring a Field Service Representative Near Pelham, AL

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative.
This role requires up to 100% travel.
The expected annual salary range for this role is $63,749 - $93,499 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What You’ll DoIntroduction to the role:Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative to join our team.
RoleEaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:
  • Work on assigned projects for electrical equipment
  • Deliver technical solutions to customers
  • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
  • Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
  • Generate timely and accurate service reports on work, product performance, and warranties.
Team Benefits
  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums
  • Career growth, mentorship and safety training
  • Company vehicle, toolkit, and phone
  • Tuition assistance for ongoing learning
  • Leads program with bonus pay
  • Opportunities across 32 service branches
Position Success Criteria
  • Successfully complete and maintain compliance with Eaton’s safety program and policy
  • Submit to periodic customer required background and drug screenings
  • Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
  • This position requires you to drive an Eaton vehicle
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Practices electrical safety measures
  • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
  • Ability to obtain and maintain a valid TWIC card
  • Proficient with hand and power tools for equipment assembly
  • Strong computer skills
  • Strong problem-solving and logical thinking skills
  • Works well under time constraints and in stressful situations
  • Explain technical problems and solutions
  • Collaborates effectively with the team to meet project deadlines
QualificationsBasic Qualifications
  • High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
  • Must be able to work in the US without corporate sponsorship, now or in the future
  • No relocation offered. All candidates must reside within a 50-mile radius of the work location(s) listed to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
  • Must have a valid driver's license
Preferred Qualifications
  • Bachelor’s degree in Engineering from an accredited institution
  • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
  • Electrical or General Contractor’s License
  • Professional Engineering License
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems 
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET/NETA certification
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$48k-62k (estimate)

POST DATE

12/16/2023

EXPIRATION DATE

07/28/2024

WEBSITE

eaton.com

HEADQUARTERS

HICKSVILLE, NY

SIZE

500 - 1,000

FOUNDED

1911

CEO

LISA GOODMAN

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

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About Eaton

*Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on Eaton to solve some of the toughest power management challenges on the planet. Eatons mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power more safely, more efficiently, and more reliably. Eatons 2020 revenues were $17.9 billion, and we sell prod...ucts to customers in more than 175 countries. We have approximately 92,000 employees. For more information, visit www.eaton.com Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. More
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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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