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Senior Field Service Representative
Eaton Chattanooga, TN
$65k-81k (estimate)
Full Time | Durable Manufacturing 1 Week Ago
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Eaton is Hiring a Senior Field Service Representative Near Chattanooga, TN

Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team of the most experienced field services technicians and engineers in the industry! This role can anticipate up to 25% travel to support the Knoxville TN, Crossville TN, Kingsport TN, & Chattanooga TN areas - company vehicle provided!
The expected annual salary range for this role is $78,750 - $115,500 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What You’ll Do
  • Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
  • Manage small projects independently and lead FSR teams on larger projects
  • Generate timely and accurate service reports on work, product performance, and warranties
  • Provide recommendations for improved electrical systems
  • Cultivate strong relationships with customers, team members, and partners
  • Mentor less experienced technicians
  • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Basic (Required) Qualifications
  • High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Must be able to work in the US without corporate sponsorship now or in the future
  • Must possess and maintain a valid and unrestricted State Driver's license.
  • No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Preferred Qualifications
  • Associate degree or higher from an accredited institution
  • Bachelor’s degree in Engineering from an accredited institution
  • Electrical or General Contractor’s License
  • Professional Engineering License
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET/NETA certification
Position Success Criteria
  • This position requires you to drive an Eaton vehicle; anticipate up to 25% travel
  • Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams
  • Submit to periodic customer required background and drug screenings
  • Variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance.
  • May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
  • Ability to obtain and maintain a valid TWIC card
  • Proficient with hand and power tools for equipment assembly
  • Strong problem-solving and logical thinking skills
  • Works well under time constraints and in stressful situations
  • Explain technical problems and solutions
  • Collaborates effectively with the team to meet project deadlines
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$65k-81k (estimate)

POST DATE

09/03/2024

EXPIRATION DATE

10/09/2024

WEBSITE

eaton.com

HEADQUARTERS

HICKSVILLE, NY

SIZE

500 - 1,000

FOUNDED

1911

CEO

LISA GOODMAN

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

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About Eaton

*Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on Eaton to solve some of the toughest power management challenges on the planet. Eatons mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power more safely, more efficiently, and more reliably. Eatons 2020 revenues were $17.9 billion, and we sell prod...ucts to customers in more than 175 countries. We have approximately 92,000 employees. For more information, visit www.eaton.com Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. More
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