6 Economic Support Specialist Jobs in Eau Claire, WI
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Eau Claire County, WI is Hiring an Economic Support Specialist Near Eau Claire, WI
POSITION SUMMARY
The Economic Support Specialist determines eligibility and provides ongoing case management for Eau Claire County/Great Rivers Income Maintenance Consortium in a timely and accurate manner for public assistance programs such as Medical Assistance, BadgerCare Plus, Food Share/SNAP, Caretaker Supplement (CTS) and Wisconsin Shares Child Care subsidies.
QUALIFICATIONS
- Directs expertise in public assistance programs, policies, and procedures to determine eligibility for assistance; conducts intensive investigative interviews to obtain and evaluate financial and non-financial information; researches and responds to financial and non-financial cross matches and alerts; obtains and verifies third-party information; collaborates with various agencies and support services; verifies appropriate levels of benefits and/or services.
- Researches, interprets, and applies federal, state, and local policies governing eligibility, legal rights, and responsibilities of applicants; determines correct public assistance benefits through direct client contact via office interview and telephone in compliance with required state and federal time frames; assesses individual and family needs to provide referrals to other agencies and community support services.
- Assures high level of customer service emphasizing the department core values of welcoming, ethical, compassion, appreciation, respect, and excellence; answers phones in a call center setting; responds to questions; provides case status updates; processes changes; troubleshoots problems; responds to emergency needs; re-determines eligibility and processes verifications.
- Utilizes skill in personal computer operations including a variety of standard and specialized software programs; records, maintains, reviews, and regularly corrects benefit levels and other documentation regarding applicants, using CARES Worker Web (CWW) systems.
- Authorizes monetary benefits in childcare authorizations, FoodShare, fees for service and capitation rates for medical assistance and BadgerCare Plus; authorizes payment for caretaker supplement.
- Identifies risk factors such as AODA, domestic abuse, disabilities, or suspected child/elder abuse and reports to appropriate services.
- Demonstrates critical thinking to examine and report potential fraud, waste, and abuse as well as complaints and concerns regarding publicly funded and supported services; determines need for and prepares Fraud and Program Integrity referrals; performs basic math calculations to recalculate benefits for publicly funded and supported services; provides effective and credible testimony at administrative hearings.
- Completes ongoing trainings regarding changes in the federal and state regulations and technical advancements.
- Performs other related duties as required or assigned.
TRAINING AND PROFESSIONAL EXEPERIENCE QUALIFICATIONS
- Associate degree in a human service, public/business administration, economics, accounting, paralegal, or related field.
- Two (2) years of experience dealing with the general public in a position requiring direct customer contact.
- Two (2) years of experience in personal computer use with Microsoft Office software.OTHER QUALIFICATIONS:
- Appointment will be conditional upon successful completion of criminal and caregiver background checks.
- This position will work remotely and in-office.
- An ergonomically correct and confidential workspace, at own expense, is required for this position when working remotely.
- Employees must provide high speed internet access at own expense when working remotely.
- Employee must live within reasonable driving distance to the agency.
Job Summary
Full Time
$63k-82k (estimate)
06/09/2024
06/21/2024
The job skills required for Economic Support Specialist include Accounting, Customer Service, Microsoft Office, Business Administration, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be an Economic Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Economic Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Economic Support Specialist positions, which can be used as a reference in future career path planning. As an Economic Support Specialist, it can be promoted into senior positions as a Financial Associate (Public) II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Economic Support Specialist. You can explore the career advancement for an Economic Support Specialist below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
