JOB SUMMARY : Primary responsibility for performing tasks related to settlement operations retail transactions.DUTIES AND RESPONSABILITIES : Act as liaison between all parties to the transaction including homebuyer, mortgage, accounting and other areas within the Title & Escrow ProcessHandle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreementObtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions / answers between parties to the transactionFollow Escrow Accounting Business Practice Guidelines which includes and not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutesReview escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policyEnsure timely and accurate flow of information and documentation from settlement team to Recording and Accounting DepartmentsCorrect and resolve any post-closing issues that arisePerform other duties as assignedREQUIRED EDUCATION : Minimum High School Diploma or equivalentEscrow Licensing requirements as required by State / Federal AgenciesNotary Public license requirements as required by State REQUIRED EXPEREINCE : Related Functional Experience : Minimum of 1-3 years Escrow Officer / Assistant Escrow Officer experienceCustomer Service skills in dealing with all homebuyer types and demographicsAbility to multi-task and handle fast paced and demanding work environmentStrong follow up skills and attention to detailAbility to adjust well to changeCapacity to work in a multi-location team environmentEffective communication skills, both verbal and writtenAbility to prioritize conflicting demands & meet department needs with available resourcesEfficient in Microsoft Windows, Outlook, and Excel.

Last updated : 2024-06-18