1120 Service Manager Jobs in Dallas, TX
ECI Group is Hiring a Service Manager Near Dallas, TX
Full-time
DescriptionECI Group is seeking an experienced, customer-centric Service Manager to join our growing team. The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and uphold our company values. Our Service Managers thrive in being leaders who stive to deliver excellence across all aspects of the business including customer service, people leadership, safety, and operations. Sound like you? Join us!
About UsECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated – developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000 units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.
What’s In It For You?In addition to competitive pay, ECI’s robust benefits package includes:
- Bonus potential
- 30% rental discount at ECI properties
- Paid time off and company holidays
- 401k plus 4% company match
- Wellness plans, flexible spending accounts, and dependent care
- Participation in professional development programming, including a designated Mentor from day one
- Daily monitoring and communication of the maintenance staff, schedules, on-call availability, and duties.
- Coordinate with the office staff to determine weekly apartment make ready and service request schedules.
- Complete and evaluate the daily/weekly completion of all work orders.
- Identify and schedule preventative maintenance including filter change, power washing, etc.
- Monitor and inspect market ready apartments to ensure quick turn times.
- Monitor and maintain all required permits for operating the property such as pool, spa, elevator, sign etc.
- Assist with hazardous weather problems, fires, floods, freezing, snow removal, etc.; identify and correct any hazardous community conditions.
- Assist the Community Manager with supervising all work by outside contractors.
- Ensure all equipment is operated in a safe manner.
- Coordinate, schedule and respond to resident/management service requests for occupied apartments.
- Assist Community Manager with ensuring safety procedures are adhered to at the property.
- Coordinate and schedule appropriate safety and skills training for the maintenance staff.
- Report any workman’s compensation issues and/or employee incidents immediately.
- Maintain compliance with OHSA regulations.
- Monitor and maintain the maintenance budget, order supplies, and obtain purchase approvals.
- Minimum 3 years of general maintenance experience in residential property management; 1 year of supervisory experience is preferred.
- Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems
- EPA certification as well as other certifications/licenses as required by local, state or other regulations.
- Willingness and ability to work weekends and maintain 24/7 on-call duties.
- High school graduate or GED.
- Basic experience with Microsoft Office Suite, Internet, and other relevant applications.
- Proficiency with Excel and ability to accurately perform basic mathematical functions.
- Strong customer service and problem-solving skills.
- Prior experience or working knowledge of Yardi or similar applications.
- Requires frequent lifting and moving of objects up to 75 pounds.
- Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
- May require regularly climbing stairs to access upper floor apartments.
- Requires frequently working outside in various weather conditions.
Job Summary
Full Time
Consumer Services
$84k-108k (estimate)
09/03/2024
10/26/2024
ecigroups.com
CLEARWATER, FL
200 - 500
1969
Private
MALISSA LICH
$10M - $50M
Consumer Services
Related Companies
The job skills required for Service Manager include Customer Service, Leadership, Problem Solving, Microsoft Office, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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