Eckerd College is currently seeking candidates for the position of Operations Coordinator. This opportunity entails joining our dynamic Executive and Continuing Education team, situated at our waterfront property along the picturesque Boca Ciega Bay in St. Petersburg, Florida. In this role, you will play a vital part in supporting our vibrant partner-focused community of certified professionals encompassing executive coaches, HR specialists, mediators, and esteemed professors.

As the Operations Coordinator, your role will provide administrative, logistics and communications support related to order management and invoicing, programs, products and services, business development, and reporting for the Mediation Training Institute (MTI), Conflict Dynamics Profile (CDP) and Entrepreneurial Mindset Profile (EMP) at the Leadership Development Institute (LDI) in the Division of Executive and Continuing Education.

Your contributions will be instrumental in ensuring the seamless execution of these programs, further enriching the learning experiences of our participants.

The role requires the incumbent to possess skills in maintaining client databases and fulfilling client orders. Knowledge of and skills in Microsoft Office and Google Suite applications as well as knowledge of digital tools including Learning Management Systems and website management systems is important to success in the position. The incumbent must be well-organized in order to monitor product inventory and replenish supplies proactively.

The MTI and EMP are divisions within Eckerd College's Leadership Development Institute (LDI), which is a network associate of the Center for Creative Leadership and offers internationally acclaimed leadership programs to thousands of local, national and international clients.

Benefits Overview
Eckerd College offers a competitive benefits package, including the following:

• 100 percent tuition remission for employees, spouses, and dependents; access to Tuition Exchange network
• HMO and HDHP medical insurance options; employer contribution to HSA for those on the high deductible plan that start date of hire.
• PPO dental and vision insurance networks; employer-provided life, short-term disability, and long-term disability plans that start date of hire.
• Generous employer contribution to employee's retirement plan upon eligibility.
• Generous paid time off including vacation, sick, and personal leave as well as 16 paid holidays annually. 

Key Responsibilities

• Generates invoices, processes and accurately fulfills client orders in a timely manner.
• Maintains client databases and participant spreadsheets, performs daily data entry and ensures data accuracy, including guided website and LMS updates.
• Manages EMP pre-, during- and post-program logistics, such as processing applications, registrations and certifications, tracking participant assignments, coordinating, packing, shipping and printing program materials, and assisting with similar responsibilities for MTI and CDP.
• Monitors product inventory of on-site materials and works with third-party distributors and suppliers for materials and print needs.
• Acts as the initial point of contact for portal and program support, overseeing initial responses and appropriately directing further action if needed.
• Works collaboratively to build and update program and/or product materials and standard operating procedures.

Qualifications

• Bachelor's degree or equivalent combination of education and experience in a support role.

How to Apply
All interested candidates must apply online at http://eckerd.hirecentric.com. Follow the instructions to complete the online application.

Employment will require a successful background check.

Eckerd College is committed to fostering a diverse faculty, staff, and student body, and an inclusive campus community. Eckerd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Eckerd College is especially interested in attracting candidates from historically underrepresented groups.