Eclaro is Hiring an IT - Business Systems Analyst Business Systems Analyst Near Mc Lean, VA
Business Systems AnalystJob Number: 24-01193Join the Eclaro Team! Eclaro is looking for a Business Systems Analyst for our client in McLean, VA. Eclaro’s client is an industry-leading managed service provider that works with multinational hospitality clients to enable an integrated approach to analyze and manage external talent on a global basis. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview:
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, Temperature and lighting controls, Client's Global Technology team is building the hospitality experience of the future - for our guests, owners, and Team Members.
Through innovative technology development and deployment, this team ensures Client has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
As an Associate Business Analyst, Property Platform Engineering, you will be responsible for supporting the delivery of innovative Client property capabilities and experiences in collaboration with product, business, and technology teams.
This position will be committed to gathering and refining requirements for Client's next generation Property Management System (PMS) and the integration with a newly developed Tax Fee Surcharge engine (TFS).
You will be responsible for coordinating the documentation, analysis, and validation of functional requirements, in partnership with Property product and business stakeholders.
You will work with multiple Technology workstreams to ensure project objectives are being met and the projects are completed on time and on budget.
You will be expected to effectively communicate and participate in cross-functional teams and successfully identify risks and issues to manage expectations and to mitigate identified risks to delivery commitments.
Responsibilities:
Work with business teams to capture requirements and refine them for development teams using agile methodology and Confluence/Jira tools
Analyze new application bugs reported by hotel teams and QA teams and prioritize in line with the overall product backlog
Support prioritizing and managing the product backlog
Build and maintain relationships with key stakeholders across technology, product and business teams to successfully deliver planned releases
Support special projects, as needed
Required Skills:
Strong communication skills and ability to build positive relationships and collaborate with internal and external partners
Detail-oriented with strong organizational and analytical skills
Ability to track and work towards completion of meeting deadlines and tasked items
Proficiency in the Microsoft Office suite of tools
Qualifications:
Three (3) years of professional work experience in Technology or a related field
Two (2) years of Hotel experience, preferably in Front Office/Hotel Operations
Knowledge of Property Management systems
Travel: 20% as required
Preferred Skills:
Bachelor's Degree, or Associate's Degree plus 2 years of Technology related experience, or High School Degree/GED plus 4 years of Technology related experience
Four (4) years of professional work experience in Technology or related field
Three (3) of Hotel experience, preferably in Front Office/Hotel Operations
Two (2) years experience as a Business Analyst
Knowledge of tax & fee calculation rules for hospitality for US domestic and international markets
Knowledge of the Agile Methodology and prominent tools such as Jira and Confluence
If hired, you will enjoy the following Eclaro Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact: Steve AdamsSteve.Adams@eclaro.com866-577-3379Steve Adams | LinkedInEqual Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.