ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including: Consulting, Professional Hire, Global Integrated Delivery and Managed Services.

Kindly email with a Word resume along with the position ID number, your hourly rate and availability.

Senior Manager, Technical Operations

DIRECT HIRE

Philadelphia, PA / 3 days ONSITE

SUMMARY

• Technical enough in the cisco world who can do hands-on router configs and switches and work with the senior technical manager who created environment
• Some MS Azure experience. Lean more towards Cisco. Server and storage is a big plus to have.
• SharePoint experience moving to the cloud is also a strong nice to have.
• People Management comfortable doing performance reviews, hiring/ firing of people, and provide evaluations on employee performance.
• Visionary getting involved in the strategic direction.
• Manager with a good mix of managing people experience and hands on technical experience able to grow juniors and provide strategic direction.

The Senior Manager Technical Operations will be responsible for the implementation, operation, documentation, and support of the systems infrastructure

The Senior Manager of Technical Operations will oversee and participate in all phases of the infrastructure life cycle including requirements analysis, planning, design, implementation, operation and maintenance.

The Senior Manager Technical Operations will manage a team of staff administrators and engineers, consultants and managed services, where applicable to support the core infrastructure of the Firm s IT Systems.

This includes uptime, performance, business continuity, security, data integrity, privacy, end user support, budget management, staff assignments, and other initiatives as assigned.

Responsibilities:

• Lead and manage a team of system administrators and engineers, as well as contracted resources and managed services. Provide oversight, guidance and mentorship
• Develop and maintain current technical knowledge of the products and systems used in the firm's information systems
• Participate in firm wide IT projects; including but not limited to systems design, procurement/outsourcing plans, ensuring systems align with current best practices
• Create and implement operational plans to ensure smooth and secure systems operations that are efficient and cost-effective for the following core technologies
  • WAN / LAN Enterprise Networks
  • Storage Area Network
  • Virtualization systems
  • Server Operating systems
  • Exchange Messaging Systems
  • Microsoft Domain Services / Azure AD
  • Backup systems
  • Disaster Recovery and Business Continuity
  • Data Center Management
  • Cloud Operations
• Conduct research on emerging technologies in support of infrastructure development efforts, and recommend technologies that will increase performance, cost effectiveness and infrastructure flexibility
• Develop and execute test plans to validate performance, security, scalability and recoverability. Report on findings and make recommendations for improvement
• Provide technical leadership to all members of the Information Services department
• Recommend, schedule, and assist in the execution of upgrades, migrations and remediation efforts as necessary
• Provide after hours, and on-call support for all systems as needed

Qualifications:

• 8 years of hands-on experience in the following areas:
  • LAN/WAN Network deployments (VPN, Routers, Switches)
  • Wireless LAN deployments
  • Security Infrastructure (Cisco ISE, Checkpoint Firewalls)
• Experience in the following are desired:
  • Storage Area Networks
  • Server Virtualization
  • Telecommunications systems
  • Microsoft Exchange email systems
  • Azure AD /Azure Cloud
• 3-5 years of team lead or manager level experience
• Experience with cybersecurity and compliance frameworks; ISO 27001, SOC
• Ability to work in complex IT environments
• Strong project management experience with planning, implementation and documentation of tasks/projects in the assigned areas
• Strong communication and organizational skills
• Bachelor's degree in Information Systems or equivalent, graduate degree preferred

ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including consulting, Professional Hire, Global Integrated Delivery and Managed Services.

ECLARO recruits and manages a staff of highly skilled individuals in an array of specialized disciplines. This approach enables our clients to leverage new opportunities, respond to increased and changing demands and increase their profitability.

Please visit to see why the Right People are The Answer.

Specialties: Customized solutions for Human Capital and Talent Acquisition, Permanent placement and retained search, Recruiting, Staff Augmentation, Contract Labor, Managed Services, RPO, MSP, VMS, IT solutions, management and support, offshore business process outsourcing.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Website:

Industry: Staffing and Recruiting

Type: Privately Held Company

Size: 501-1000 employees

Founded: 1999