JOB DESCRIPTION As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team in Worcester, MA.

If you enjoy interacting with customers, challenging work environments, and working in a hands-on capacity, we invite you to apply.

This is your opportunity to join a large growing company offering a competitive base salary, excellent benefits and a strong safety culture.

What’s in it For You :

• You’ll join a growth company offering a competitive pay and benefits
• Comprehensive benefits package starting day 1 of employment medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!
• A long term, advancing career path in service, sales or management
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do :

• Execute on cooling tower cleaning, treatment, and large scale water disinfection.
• Utilize power washers, industrial vacuums, and basic hand or power tools.
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• Establish effective working relationships with a variety of customers and partner with them on best practices.
• Ensures that all aspects of on-the-job safety are maintained, including compliance with Nalco Safety policies.
• Install, calibrate, and maintain water treatment equipment (chemical feed, process monitoring, water softeners, at customer accounts
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Territory / Location Information :

• This position is based in Pennsylvania, New Jersey, and Delaware
• Territory covers about a 400 mile radius of the surrounding area
• 20% of overnight travel required per month
• Pay : $25 / hr

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.

Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

Minimum Qualifications :

• High School diploma or equivalent
• 2 years of mechanical / technical experience
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role

Physical Demands :

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and / or dusty locations, freezing conditions and hot conditions
• Must be able to physically perform the essential duties of the position which include lifting 50 lbs, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear;
• Must be able to pass a drug screen.

Preferred Qualifications :

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience working with Microsoft Office Suite

About Nalco Water :

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year.

We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment.

Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Our Commitment to Diversity and Inclusion

We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Last updated : 2024-06-12