Position: Technical / Field Manager

Report to: Operations Director

Job type: Exempt - Full-time

Summary:

The Technical Manager (TM) is an integral team member assessing new market opportunities and quarterbacking key residential and commercial projects and initiatives. The TM is an accountable individual contributor, but is also a key, customer-facing representative of EcoSolar USA and its innovative technologies. It is common for the TM to represent EcoSolar USA in customer and stakeholder meetings and major conferences and trade shows. The TM provide effective communication on product features and benefits and technical concepts to meet the customer’s needs. The TM will lead the project management activities and deployment of solar systems at customer sites in coordination with EcoSolar USA’s installation teams. This will span from early technical sales support to specifying systems and oversight of system installation and commissioning. The primary function of the role is to manage owner and project expectations and controls, report internally and externally to appropriate stakeholders, manage project teams and oversee project progress through all phases of solar installation services. Importantly, TM will have “cradle to grave” responsibility and accountability for assigned projects and specific equipment.

Responsibilities:

• Oversee all technical aspect of solar installation from site survey to completion of the project including job safety and protocol.
• Maintain project schedules, develop project timelines, and manage people and materials to complete jobs on schedule and within budget guidelines for assigned projects.
• Review project plans, specifications & installation instructions to ensure that the project is built according to the approved design and specifications.
• Oversee site surveys including detailed measurements of roof and ground surfaces, document structural framing and roof system makeup and electrical system configuration.
• Conduct site safety assessments for feasibility and identify all safety hazards on job-site, lead daily safety meetings.
• Successfully manage multiple projects through all phases.
• Direct interface with customer on technical and product questions.
• Manage Sub-contractors.
• Independently manage performance and productivity of installation subcontractors for energy storage projects.
• Coordinate the delivery of material and equipment to optimize job efficiency, ensure production is not impacted or additional cost incurred.
• MPU and MPU relocation.
• EV chargers installation.
• Troubleshoot PV system performance issues, locate and isolate ground faults.
• Perform OEM testing, troubleshooting, repairs and upgrades/revisions to a broad range of equipment in the renewable industry.
• Ensure that workers and operators are working in a safe manner.
• Responsible for quality assurance for all work performed by the crew and sub-contractors.
• Maintain expertise of commercial and residential scale solar products, interconnection & permitting processes and installation & commissioning practices and provide training to junior designers
• Develop and enforce system design standards, processes, policies and cost analysis guidelines and train the junior designers on implementation.
• Must be able to react and remedy production related issues as they arise in the field.
• Manage vendor relationships to ensure adequate and current technical training on detailed engineering requirements is maintained
• Communicate with internal and external customers as required.
• Provide technical system design related training and support to sales team.
• Accountable for all rental and borrow equipment from warehouse.
• Additional duties as assigned by Operations Director and maintaining flexibility to support company objectives.

Requirements:

• BA/BS degree in Business, Technical, or Science discipline or
• 7 years of experience in clean fuel or energy industry
• Strong acknowledge of Electric Code and National Electric Code.
• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills, both written and verbal
• Extraordinary commitment to the highest level of customer service. Ability to work well with customers; responds verbally and in writing to their inquiries, remains calm when dealing with upset or angry customer, listens to their concerns/questions
• Positive, out-going, energetic team player that enjoys working in a collaborative team environment.
• Proven ability to function in all phases of the project development from sales proposals and design through project completion and closeout.
• Knowledge/proficiency in Microsoft Office programs.
• Knowledge of OSHA construction safety standards, especially as it relates to fall hazards.
• Demonstrated sense of urgency and ownership in all assignments.
• Ability to collaborate closely with other team members on a wide variety of projects.
• Prepare timely and accurate paperwork
• Participate in marketing activities and business development efforts.
• Attendance is a mandatory function of this position.