1 Patient Counselor Job in Greenville, NC
ECU Health is Hiring a Patient Counselor Near Greenville, NC
Position SummaryProvide quality customer service to all telephone and walk-in patients seeking assistance/information via ECU Health - Central Business Office. Proactive pursuit of self-pay accounts. Financial analysis of underinsured and uninsured patient accounts to include review for unidentified third party pay potential or financial assistance. Evaluate incoming correspondence to determine appropriate response to requests, inquiries and complaints. Prepare collection summary to refer accounts for after hours calls. Performs other related responsibilities as required or requested. Demonstrates service excellence.
Minimum RequirementsHigh School plus 2 years or more of formal training/education in Health Occupations, Business or related, Customer Service or collections or Associate College Degree or higher.
More than 1 year but less than 2 years with Third party payers, Patient Accounting, Assistant Patient Counselor positions, Physician offices, Insurance companies, Financial Institutions, Imaging Specialist, Cashiers
One year of related experience may be substituted for one year of education up to two years
General StatementIt is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Job Summary
Full Time
$40k-54k (estimate)
06/24/2024
07/21/2024
The job skills required for Patient Counselor include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Counselor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Counselor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Counselor positions, which can be used as a reference in future career path planning. As a Patient Counselor, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Counselor. You can explore the career advancement for a Patient Counselor below and select your interested title to get hiring information.
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