Pitt County Animal Services-4550 County Home Road Greenville, NC 27858- is currently seeking several Office Assistants.GENERAL STATEMENT OF JOBUnder general supervision, performs technical clerical, routine administrative duties in the Animal Control Department. This position makes administrative decisions based on knowledge of department programs, procedures, laws, and regulations. Work involves assisting customers and the general public by providing information, resolving complaints, preparing and issuing animal licenses, and receiving of associated fees. Employee is responsible for answering the telephone, entering data pertaining to animal licensing, field service calls, shelter data and other activities in the computerized files; maintaining a variety of tangible files; and preparing a variety of records, reports, documents and correspondence. Employee schedule must be flexible. Provides information to customers and responds to inquires and complaints. Prepares weekly and monthly shelter reports. Performs other related duties as assigned. Reports to the Animal Control Program Manager.SPECIFIC DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONSOversees the animal licensing program.Provides information to customers and responds to inquires and complaints.Compiles all Pitt County animal licensing information and prepare all county and state reports related to such.Greets and confers with customers/general public to answer questions, solve problems and to issue animal licenses as appropriate, collecting applicable fees and prepare receipts.Make administrative decisions based on knowledge of department programs, procedure, laws and regulations.Works closely with other agencies such as local law enforcement, veterinarian officers, nonprofit groups, etc.Answers telephone and receives inquiries, providing information or referring callers to appropriate agencies; screens and routes communications and materials according to contentEnters data to pertaining to animal licensing, animal control into computerized files, updating files as necessary; bills and collects fees for animal licensing; maintains records.Performs other related duties as assigned.