What We Offer :

• Aggressive compensation plans
• Family Owned and Operated 90 years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities :

• Handle incoming and outgoing phone calls and emails
• Prospect follow-up calls, set appointments for service, and gauge customer satisfaction
• Answer customer internet inquires by both email and phone
• Schedule service appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up in a manner that results in the customer visiting the dealership
• Miscellaneous tasks assigned by the Service Director

Job Requirements :

• Excellent computer skills required.
• Prior BDC experience helpful but not required.
• Automotive experience helpful but not required.
• Able to communicate persuasively with customers to set appointments.
• Willingness to undergo a background check in accordance with local law / regulations
• 18 years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Last updated : 2024-05-21