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Customer Service Representative
Edge Branding Santa Ana, CA
$61k-79k (estimate)
Full Time 2 Weeks Ago
Save

Edge Branding is Hiring a Customer Service Representative Near Santa Ana, CA

Are you somebody that can offer exceptional customer service to each customer you meet? Do you have an interest in the event marketing sector/Customer Service? Would you thrive in a fast-paced professional, target-driven environment?
Due to continued business growth, Edge is keen to recruit a Customer Service Representative to assist with new business sign-ups at our retail event spaces. This is an exciting opportunity to join a growing organization & an established team within our Marketing events team as a CSR.
Benefits:
  • Competitive salary paid weekly (typically between $35,000 - $46,000 bonuses)
  • Central Santa Ana location
  • An excellent social calendar for those who wish to attend including team nights out, team building days, attendance at black tie events, sporting events, meals, and much more!
  • Paid training plus ongoing support from industry leaders
  • Significant scope for career development
Requirements:As there is no experience necessary for this role all that we ask is that candidates have the following - everything else we can (and will) train!
  • A can-do attitude and excellent customer service skills
  • The willingness to go the extra mile for our customers & clients
  • To be responsible and reliable
  • The ability to be flexible
  • To enjoy working in a fast-paced, varied environment, hitting targets, and meeting deadlines
  • To work well in teams and take pride in a job well done
Responsibilities:
  • Work with customer service representatives, sales associates, and the events team to generate sales leads at our events
  • Providing excellent service to customers
  • Face-to-face customer service and sales presentations at retail event sites
  • Basic customer service, public relations, and promotional marketing conducted at our private site events
  • Customer engagement, qualification, acquisition, and retention
  • Learning and applying new sales and customer service techniques
  • Expanding your comfort zone and making on-the-spot decisions
  • Complete sales transactions as necessary
  • Generate sales leads at our events
  • Assist with the setting up of retail events
  • Stay up to date on our client’s product knowledge through our paid in-house training
  • Maintain updated records of training curricula and material
Next Step to Be Considered:If you think you would be a good fit, CLICK THE APPLY BUTTON TODAY! Send your resume or a link to your LinkedIn profile. A member of our hiring team will be in touch with you to discuss your suitability for the role over the coming days.
Interview process: The initial interviews will be carried out via Zoom; however all candidates are required to commute to the office in Santa Ana each day should they be successful in the role.
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Job Summary

JOB TYPE

Full Time

SALARY

$61k-79k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

07/22/2024

WEBSITE

edgebranding.com

SIZE

<25

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.