Edge Communications is Hiring an IT User Administrator Near Plano, TX
Job DescriptionIT User AdministratorReports to: IT Account Manager Position DescriptionAs a function of Edge’s Customer IT Help Desk department, perform the onboarding and offboarding of our customer’s employees. Key Responsibilities
Complete new hire onboarding requests
Complete terminated employee offboarding requests
Provision all application access requests that the help desk manages
Other Responsibilities
Update and maintain Standard Operating Procedures based on client process changes
Meet all clients' Service Level Agreement timelines
Required Experience
Experience in a customer service role within an IT support team a plus.
Solid organizational skills and strong attention to detail.
Must be able to work independently with a guided workflow.
Company DescriptionCompany Description Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises. Company Description Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.