2 VoIP Provisioner Jobs in Plano, TX
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Edge Communications is Hiring a VoIP Provisioner Near Plano, TX
Job DescriptionTitle: VoIP ProvisionerReports to: Manager – Carrier Services Location: PlanoDate: 05/31/24Company DescriptionEdge Communications delivers end-to-end technology solutions with a focus on data networking, IT, WiFi, cybersecurity and voice systems and services. Our approach integrates complex network design, cyber security, procurement, deployment, and management, enabling our clients to focus on their core business operations rather than their technology infrastructure.
By combining our expertise in network and data security, sophisticated network operations, and cloud-based communications, Edge provides intelligent, proactive technology strategies that are adaptable, reliable, and accountable. With a foundation built on passion, integrity, and unity, Edge Communications is a leading partner in business technology services.
Position DescriptionThe Provisioning Technician plays a pivotal role within the Carrier Services group, serving as the primary interface between Edge and its customers and partners. This position is responsible for efficiently processing sales orders and managing projects to deliver SIP Trunk, eFAX, Microsoft Teams voice, and Hosted PBX services to our customers.
Responsibilities
Company DescriptionCompany Description
Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.
Company Description Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.
By combining our expertise in network and data security, sophisticated network operations, and cloud-based communications, Edge provides intelligent, proactive technology strategies that are adaptable, reliable, and accountable. With a foundation built on passion, integrity, and unity, Edge Communications is a leading partner in business technology services.
Position DescriptionThe Provisioning Technician plays a pivotal role within the Carrier Services group, serving as the primary interface between Edge and its customers and partners. This position is responsible for efficiently processing sales orders and managing projects to deliver SIP Trunk, eFAX, Microsoft Teams voice, and Hosted PBX services to our customers.
Responsibilities
- Review service agreements to ensure all necessary information is provided for order processing, collaborating with partners and customers to obtain missing data if needed.
- Initiate and oversee the telephone number porting process, becoming a subject matter expert in this domain.
- Provision ordered services based on customer specifications, ensuring accuracy and timeliness.
- Coordinate resources within the team for the provisioning of core voice equipment.
- Schedule service activations in collaboration with internal team members, customers, and partners.
- Maintain a comprehensive configuration database of customer agreements, services, and resources.
- Collaborate with the finance team to ensure accurate billing based on completed projects.
- Exceptional communication skills, both written and verbal, are essential.
- Ability to effectively manage multiple projects simultaneously, meeting deadlines consistently.
- Meticulous attention to detail to ensure accuracy and quality in all aspects of work.
- Organized, self-motivated, and results-oriented individual with strong analytical skills.
- Demonstrated ability to work independently and as part of a team, with a proactive and self-starting attitude.
- Proficiency in Office 365 is mandatory.
- Previous experience in a customer-facing role is highly desirable.
- Desire and ability to learn new technology and its requirements that are constantly changing.
- Self-motivated and energetic.
Company DescriptionCompany Description
Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.
Company Description Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.
Job Summary
JOB TYPE
Full Time
SALARY
$50k-65k (estimate)
POST DATE
06/20/2024
EXPIRATION DATE
08/19/2024
HEADQUARTERS
FORT MYERS, FL
SIZE
100 - 200
FOUNDED
2008
CEO
COLLEEN REYNOLDS
REVENUE
$50M - $200M
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