25 Customer Service Trainee Jobs in Mc Lean, VA
Edge Concepts is Hiring a Customer Service Trainee Near Mc Lean, VA
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.Here at Edge Concepts, our company holds four key values:
- Leadership: Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs
- Honesty: If you want to be trusted personally or professionally, you must be honest
- Growth: We measure growth by the tenacity in someone’s work ethic, which guarantees an outstanding outcome
- Professional Development: Professional development comes from a commitment to excellence. “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor” - Vince Lombardi
- Clear written and verbal communication skills
- Strong relationship management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Business acumen in the marketing and client relations field is preferred
- Must understand and comply with applicable regulations and standard operational procedures
- Must ensure that all transactions are executed properly and meet compliance guidelines
- Provide high-quality service to each of our clients
- Maintain client confidentiality at all times
- Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
- Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
- Communicates clearly with staff in a timely and professional manner
- Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
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Job Summary
Full Time
$67k-86k (estimate)
04/11/2024
07/18/2024
edgeconceptsonline.com
<25
The job skills required for Customer Service Trainee include Customer Service, Client Service, Leadership, Verbal Communication, Confidentiality, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Trainee. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Trainee. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Trainee positions, which can be used as a reference in future career path planning. As a Customer Service Trainee, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Trainee. You can explore the career advancement for a Customer Service Trainee below and select your interested title to get hiring information.
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