Edge360 is looking for an ambitious, self-motivated individual who excels at multi-tasking and has strong organizational skills to join our growing Surveill product team.

Job is On-Site only - NOT a hybrid or remote position

Duties and Responsibilities:

- Manage Network and Network Devices

- Server Maintenance and Updates

- Setting up and testing subsystems for integrations

- Building, troubleshooting, and repairing computer systems

- Test and reproduce bugs in the software to aid the development team

- Asset Management

- Internal Networking and Systems troubleshooting

- Systems management (Building and maintaining)

- Integration System Setup and Testing (Cameras, Lidars, Radars, Servers, etc.)

- Customer Support (Surveill)

- Generic IT Support (fixing stuff around the office)

- Tradeshow help (when needed)

- Building out and testing Surveill

- Monthly updates for all servers

- After hours support (when needed)

- Building Virtual Machines

- Perform other duties as needed to help fulfill our mission

- Onboarding and Offboarding

Assigning assets (computer and equipment

Setting up building access

Creating/removing accounts and Assigning Licenses (Email, developer accounts, etc.)

Ordering equipment if needed

Skills and Qualifications:

- Degree in computers or information technology or equivalent experience

- Basic knowledge of security systems (VMS/CCTV/Access Control/Analytics)

- Network Troubleshooting

- Troubleshooting Skills

- Firewalls and Port Forwarding

- Building and running ethernet

- Virtual Environments Hyper-V/VMWare

- Knowledge of networking principles and the IP protocol

- Understanding of Windows desktop and server networking

- Experience with PC configuration and troubleshooting with the Windows operating system

- Excellent knowledge of VM Environments and Microsoft Clustering

- Strong analytical and problem-solving skills

- Experience and knowledge of the physical security information management industry is helpful

- Excellent written and verbal communication skills

- Self-motivated, independent, and comfortable working directly with customers

- Technical or field support experience preferred

- Effective organizational skills - ability to simultaneously manage multiple support incidents and to work independently but with support from the Development team

Desirable Skills:

- 1-2 years of experience with commercial Video Management Systems

- Advanced knowledge in networking technology and architecture

- Certifications for Microsoft, Security Engineering, Cyber Security, Networking or Project Management

- Knowledge of Windows and server environments

- Experience with Physical Security Systems

- Linux environments

- Google/Microsoft infrastructure experience

- Building and fixing computers

- Powershell and scripting