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Program Assistant duties and responsibilities include providing administrative and program support to ensure efficient operation of the office. They must have a familiarity with a variety of administrative concepts, practices and procedures. They must have the ability to effectively communicate via telephone and email to ensure that all duties are completed accurately and delivered with high quality and in a timely manner is critical. They are also responsible for providing a wide variety of clerical and administrative duties as assigned. This includes, but is not limited to, front desk management, fleet vehicle maintenance, USPS mail management, data entry and other duties as assigned. In addition, the incumbent will attend and support staff with community engagement events, staff development events, special programs and other initiatives as directed by their supervisor.
Specific Duties and Responsibilities
Administrative and Facilities
· Monitor inter-office mailboxes and deliver inter-office mail, as needed, process all outgoing USPS mail and certified mail requests at the nearest post office, as needed. Twice a week and when necessary, gather USPS mail from the agency mailboxes located in the 601 & 611rental office buildings. While gathering the mail, check with both rental offices for any mail which may have been delivered in error to their office, process all incoming /outgoing mail according to E/BFSC procedures/guidelines;
· Maintain Pitney Bowes postage machine to include replenishing the postage and changing the ink cartridge and dump tank, as needed, ordering the postage supplies, and maintaining postage log;
· Complete monthly meter readings on designated printers;
· Monitor and update supervisor regarding facilities/upkeep/maintenance issues at the satellite locations;
· Coordinate with supervisor for repairs to office equipment and other duties as assigned. (60%)
Data Management
· Assists management staff to collect and organize program data which includes but is not limited to monthly intake and referral data;
· Collect and enter all meeting sign in sheets from community events, all staff meeting, and various staff development activities;
· Maintain computer and manual inventory filing systems. (25%)
Training and Professional Development
Community Engagement
· Assist in the development and dissemination of program and organizational materials that highlight the services and programs of E/BFSC;
· Attend community/neighborhood meetings and events as requested to keep abreast of programs, projects and community resources;
· Promote public participation and involvement by residents and community stakeholders in E/BFSC and other community events and meetings;
· Serve as a representative on behalf of E/BFSC at community-based events and meetings;
· Provide resource information for maintenance of a community resource database;
· Report any suspected abuse or neglect as mandated by law;
· Perform other tasks as necessary and/or assigned by immediate supervisor. (5%)
Measurable Outcomes
Qualifications Required
Skills and Competencies Required
Job Type: Full-time
Pay: $40,000.00 - $44,000.00 per year
Benefits:
Schedule:
License/Certification:
Work Location: In person
Full Time
Civic & Environmental Advocacy
$45k-56k (estimate)
07/14/2024
08/06/2024
ebfsc.org
WASHINGTON, DC
25 - 50
2000
LOUVENIA WILLIAMS
<$5M
Civic & Environmental Advocacy
EDGEWOOD/BROOKLAND FAMILY SUPPORT COLLABORATIVE is a nonprofit organization management company based out of 611 EDGEWOOD ST NE, WASHINGTON, District of Columbia, United States.