9 Front Desk Agent (Seasonal) Jobs in Stateline, NV
Edgewood Tahoe Resort is Hiring a Front Desk Agent (Seasonal) Near Stateline, NV
As the Front Desk Agent at Edgewood Tahoe, you proudly represent the hotel to the guest throughout all stages of their luxury experience. Not only are you part of the guest’s first impression, this role continues to be an essential resource to guests throughout their stay. You assist a guest in creating an engaging experience at the resort by offering and providing information on one of kind, luxurious amenities such as World-class Spa, Lakefront Beach and Pool access and delicious culinary options available to them. You also act as a PBX agent when needed. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.
Essential Functions:
- Register guests for accommodations. Accommodate special requests whenever possible.
- Assist in preregistration and blocking of rooms for reservations.
- Verify the guest's method of payment and follow established credit-checking procedures. Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.
- Understand room status and room status tracking.
- Be knowledgeable of room locations, types of rooms available, room rates and property information.
- Coordinate room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
- Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.
- Process guest check-outs.
- Use proper telephone etiquette.
- Promote options and alternatives to guests and offers assistance in making choices including upgrades and other services.
- Possess a working knowledge of the reservations department. Connect guest with reservations department for same day and future reservations.
- Follow cancellation procedures.
- Perform cashier related functions.
- Use proper mail, package, and message handling procedures.
- Report any unusual occurrences or requests to the manager or assistant manager.
- Read and initial the pass-on log and bulletin board daily. Be aware of daily activities and meetings taking place in the hotel.
- Maintain guest room key storage.
- Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
- Hotel experience or prior work experience in a professional office environment preferred.
- Experienced guest service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality.
- Computer proficient.
- Available to work varied shifts when needed, including weekends, holidays, and nights.
- Ethics, Integrity and Trust
- Action Orientated
- Approachability
- Communication
- Composure
- Guest Focus
- Position Knowledge
- Professionalism/attitude
- Teamwork
Job Summary
Full Time
$28k-37k (estimate)
06/27/2024
08/26/2024
The job skills required for Front Desk Agent (Seasonal) include Guest Service, Housekeeping, Cash Handling, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent (Seasonal). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent (Seasonal). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent (Seasonal) positions, which can be used as a reference in future career path planning. As a Front Desk Agent (Seasonal), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent (Seasonal). You can explore the career advancement for a Front Desk Agent (Seasonal) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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