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The Client is seeking a strong technical contributor for its Industrial Business Unit (IBU) field applications team. This self-motivated individual will ensure success in all aspects of customer technical support for the IBU including distributor support and training. In addition, this role will serve as a liaison for the application of products, demonstration boards, reference designs, and the development of application notes and tools, as it pertains to direct customer support. This individual should have a strong technical background and be capable of gaining support and coordinating activities across a dynamic organization.
* Evaluate/recommend products in support of customer design activity
* Work with engineering and applications teams to define new product concepts and to identify new applications for client technologies
* Troubleshoot and optimize customer systems which use client products
* Assist scheduled product training and technical seminars for Client's channel partners
* Assist customers in the design, simulation, testing, and optimization of external circuitry used in conjunction with client products
* Work with members of client's corporate marketing team to develop and publish technical content including white papers, case studies, training materials, etc.
* Periodic support coverage of the Technical Support Call Center and incoming email to assist customers on product knowledge and product use questions/issues
* Work closely with Client's Engineering, Quality, and Applications teams to solve complex customer challenges
* Perform lab work and support for the worldwide FAE team interfacing with the Product Development team
* Back up for FAE support in any territory or any Top 100 customer when assigned FAE is unavailable
* 10 years of experience in engineering applications role related to analog, mixed signal, and/or power electronics.
* BSEE or equivalent
* Knowledge of analog and/or power integrated circuits and the application into industrial markets
* Self-motivated with a proven track record in technical marketing or applications role
* Written and creative skills demonstrated through technical content including presentations and white papers
* Excellent communication and interpersonal skiklls with a keen ability to communicate solutions to complex problems
* Ability to travel domestically up to 25% of time
Full Time
$118k-148k (estimate)
06/25/2024
07/10/2024
edispecialists.com
Raynham, MA
25 - 50
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