Job description

EDOS Manufacturers' Reps. Inc. has been proudly representing the finest manufacturers and marketing products to the New England plumbing and heating industry since 1975. Today EDOS continues to conduct business with the same fundamental guiding principles upon which this family owned and operated company was founded. The company’s philosophy remains as strong as ever and inspires the EDOS team to continually strengthen its relationships with manufacturers and customers.

We are a strong and growing Heating & Plumbing manufacturers' rep agency serving all of New England and Upstate New York. We have an immediate full-time Outside Sales / Customer Service position on our heating team available.

The Outside Sales Representative will sell products and services offered by the company to current and new customers. This role focuses on the company’s heating lines with a direct focus on commercial products, and you will be working directly with wholesalers, key contractors, engineers and architects. The territory for this position is the Stamford, CT to Hudson Valley areas.

The salary for this position will be based on prior experience.

Duties/Responsibilities:

• Builds and maintains a network of sources from which to identify new sales leads.
• Identify and execute possible leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products and services that may be of interest.
• Work with Regional Managers associated with specific product/line categories.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems using our CRM.
• Develops new accounts through prospecting.
• Monitor industry competitors and new products.
• Provides periodic territory sales forecasts.
• Participate in trade shows, wholesaler events, counter days, and other trade-related activities.
• Trains and educates up to 50 people at a time on new and existing products and services.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to speak in front of an audience.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Self-motivated and able to work without direct supervision.
• Solid interpersonal skills; a friendly and energetic personality with a customer service focus.
• Ability to occasionally travel and do overnights.

Education and Experience:

• Bachelor’s degree in Marketing, Sales, Business, or related field;

OR

• At least five years of related experience desired, will train a desired candidate. Salary will reflect experience and knowledge.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Driving throughout territory daily.
• Must be able to travel, some overnights.
• Must be able to lift 15 pounds at times.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• Travel

Experience:

• HVAC: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Stamford, CT: Relocate before starting work (Required)

• Work Location: On the road