Salary $42,000 year

Title: Career Development Specialist
Classification: Non-Exempt

Scope of Position:

Provide case management and career counseling services to job seekers who are looking to
re-engage into the workforce. Provide support and assistance in all areas related to gaining
and/or retaining employment and career advancement. Responsibilities:

Essential Functions

Provide individualized assessment of work, family and personal development needs and
opportunities
Determine WIOA eligibility and accurately complete required documentation for
enrollment
Build professional one-on-one working relationships with customers to assist in
eliminating challenges that are hindrances to obtaining and retaining employment
Oversee customer activities and assist with workshop schedules
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all
contacts
Provide consistent and comprehensive case management follow-up and retention
services, ensuring that post-placement contacts are made as required by specific
contract, accommodating customer work schedules
Document all participant contacts and activities in case progress notes
Ensure that positive outcomes and goals are met as required by contract
Contact employers by phone, referral or in person to schedule face-to-face meetings
Introduce employers to CareerLink services and available training programs during
initial employer visit
Develop a network for potential business leads and reconnect employers who no longer
utilize services
Post and maintain job orders in the PA CareerLink system, enter employer services
and open new business folders
Enter all employer information and employer contacts into appropriate systems and
monitor employer activities
Perform other duties as assigned Qualifications:

Education and Experience Requirements

Career counseling experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer, and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelors Degree in Education, Social Work, Human Resources, or a related area
Knowledge of Microsoft Office programs

A valid driver's license & clean driving record required