The Museum Shift Leader assists the Museum Manager with the daily operations of the Museum and provides outstanding customer service to our visitors. This position supports the Curiosity Crew Associates (CCA) who strive to give each visitor the opportunity to nurture curiosity and ignite their imagination through hands-on exploration. In the absence of the Museum Manager, this role will serve as the manager on duty.

Primary Responsibilities and Duties:

• Exceling in the responsibilities and duties of the CCA to include engaging with visitors, resetting exhibits, and facilitating educational programs.
• Supporting the daily operations of the museum, including admissions, gift shop, group visits, birthday parties, and facility rentals.
• Representing EdVenture in a professional manner when responding to questions and concerns of visitors, team members, and volunteers.
• Regularly supervising the productivity of the CCA team.
• Leading the Museum’s opening and closing activities to include door management, cash handling, daily deposits, and submitting reports.
• Monitoring safety, security, and emergencies, ensuring policies and procedures are followed and all incidents are documented.
• Remaining knowledgeable about operational procedures, museum policies and general museum information.
• Training, coaching, and motivating the CCA team.

Knowledge, Skills, and Abilities:

• Must enjoy working with children and families.
• Two years of experience in guest services, education, or museum operations.
• Keen listener with ability to address guest concerns and de-escalate issues.
• Must have a commitment to diversity and work as a team player.
• Exhibit a positive and friendly demeanor and maintain a professional appearance.
• Must be reliable and can prioritize responsibilities.
• Management experience in a team-oriented workplace preferred.
• High School diploma, required.

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Every weekend

Ability to Relocate:

• Myrtle Beach, SC 29577: Relocate before starting work (Required)

Work Location: In person