TWe are looking for a Service Technician Trainees. These candidates would ideally be eager to learn, have technical minds, and have a passion for industrial equipment. The job description and all details are attached.

Job Summary:

We are looking for a Service Technician Trainee who is eager to learn and passionate about industrial equipment and delivering excellent customer service to our clients in the fields of Waste Operations & Plastic Recycling Machinery. The trainee role is a full-time employment opportunity that will allow for hands-on technical training and travel opportunities across the U.S. The training program will last for one year, after that period, there is an opportunity for continued full-time employment and advancement. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Your Responsibilities:

• Provide support to Service Technician during field visits.
• Interpret work orders and assist with minor repairs under the guidance of experienced technicians.
• Assist with accessing required parts and tools to perform work.
• Assist with testing repaired equipment for proper performance and ensure that the work meets manufacturer’s specifications.
• Must be dependable, punctual, and consistent.
• Must be able to comply with all company policies, rules, procedures, and Code of Conduct
• Must be able to interact well with others.
• Must be able to work independently, or in a team setting.
• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations/procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.

What we are looking for in a candidate:

• 0-1 Years Technical or Machinery Focused Field Service experience
• Willingness to learn and be coached.
• Ability to travel on short notice up to 75% of the time.
• Ability to troubleshoot, test, repair, and service technical equipment.
• High School Diploma/GED
• Must have valid driver’s license.
• A valid passport or ability to apply for a passport within 30 days of beginning of employment.
• Must be able 18 years of age.
• Must possess the strength and stamina required to work in awkward positions.
• Physical activities include walking, lifting, twisting, turning, climbing a ladder, etc.

What you will receive as an employee of e3:

• 100% of employee health insurance premiums covered by eFACTOR3 - eligible after 30 days of employment.
• PTO/Sick Days • 401K Program – eligible after 90 days of employment
• Inclusive and collaborative culture that believes and encourages life-long learning and growth.

This position is based in Charlotte, NC at eFACTOR3 headquarters. If interested please send a resume and cover letter

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime