49 Customer Service Representatives - Remote Jobs in New York, NY
Efficient Talents is Hiring a Remote Customer Service Representatives - Remote
About The RoleAs a Remote Customer Service Representative, you'll handle inquiries and resolve issues via phone, email, and chat. Your role is crucial in delivering a positive customer experience through prompt, efficient, and accurate support. You'll work closely with team members and departments to ensure customer satisfaction and contribute to our company's success.
Key Responsibilities
- Respond to customer inquiries and complaints in a timely and professional manner.
- Provide accurate information about our products, services, and policies.
- Resolve issues efficiently, escalating complex cases when necessary.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance customer service processes.
- Stay updated on product knowledge and company updates.
- High school diploma or equivalent; college degree preferred.
- Proven experience in customer service, preferably in a remote or call center environment.
- Excellent communication and problem-solving skills.
- Proficiency with computers and CRM systems.
- Ability to work independently in a remote setting.
- High-speed internet connection and a dedicated workspace.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Competitive salary and performance-based bonuses.
- Flexible working hours with the convenience of working from home.
- Health, dental, and vision insurance.
- Paid time off (PTO) and paid holidays.
- Retirement savings plan with company match.
- Opportunities for career advancement and professional development.
- Access to wellness programs and resources.
- Supportive and inclusive company culture.
Job Summary
Full Time
$47k-59k (estimate)
06/10/2024
07/08/2024
The job skills required for Customer Service Representatives - Remote include Customer Service, Call Center, Problem Solving, Flexibility, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representatives - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representatives - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representatives - Remote positions, which can be used as a reference in future career path planning. As a Customer Service Representatives - Remote, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representatives - Remote. You can explore the career advancement for a Customer Service Representatives - Remote below and select your interested title to get hiring information.
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