About the Role

EGlobalTech, a Tetra Tech Company, is searching for a Change Analyst to join our remote team of IT SME's supporting the Federal client Headquarters Change Management. This is 100% remote role and requires US Citizenship, ability to undergo an extensive background check and ability to obtain a Public Trust. In addition to required qualifications, applicant should have good written and verbal communication skills. The applicant must have information technology experience and extensive knowledge and experience with applying change management policy, processes, and procedures for implementation of system requirements and design specifications. A passion for performance, strong desire for quality conformance, and attention to detail are prerequisites for this position. LOCATION: Remote (must reside and perform all work within the United States). WORK HOURS: This position requires working online from 8:00 AM Eastern to 5:00 PM Eastern and periodic on-call responsibility. This exciting challenge offers outstanding federal career growth potential, and a benefits package that includes PTO, paid holidays and corporate events, continuing education reimbursements, 401K match after just 90 days, Employee Stock Purchase Plan through Tetra Tech, and more! 

Responsibilities

• Support Change Management Boards and Project Teams through activities and deliverables such as implementation plans, project status reports, design documents, design validation, migration planning, service delivery guidance, and implementation support documents.
• Develop, maintain, update, and implement Change Management plans and procedures, control configuration baselines, participate in audits, and lead formal reviews of proposed Change Records.
• Submit and present proposed change requests to DHS systems or to project baselines to the Change Control Board (CCB), maintain a record of all submitted and approved changes, and maintain a schedule of deliverables showing both the scheduled and actual delivery dates.
• Support Change Management / Change Enablement modernization projects as directed by the DCCO program.

Required Qualifications

• US Citizenship and ability to obtain a DHS Public Trust Security Clearance (called “Entry on Duty”)
• Experience leading and collaborating with technical teams of diverse IT related skill sets
• Experience facilitating Change Control Board Meetings
• Extensive knowledge and understanding of cloud and change requests in Government environments.
• Experience overseeing, documenting and updated the change management process.
• Exemplary communication, analytical skills, and technical knowledge across the client environment.
• Ability to produce concise and clear technical documentation.
• Ability to speak in front of client and leadership
• Ability to interface with new clients
• Ability to resolve conflict without impact to relationships of support teams and Client
• Information technology experience in computer analysis, cloud analysis, integration, infrastructure, engineering, programming, or change management.
• Experience using ServiceNow or other ITSM tools
• Bachelor’s degree and 5 years’ experience or Master's degree and 3 years experience or a high school diploma/equivalent and 8 years relevant experience

Desired Qualifications

• ITIL Certification
• Experience with DHS change management processes
• Experience generating report
• Ability to produce reports using Microsoft Office tool set to include: Excel, Word, PowerPoint, Access a plus
• Ability to identify trends and document impact leading to improvements 

About Us

EGlobalTech (EGT), a wholly owned subsidiary of Tetra Tech, provides the public sector with innovative solutions, leveraging cutting-edge tools and methodologies to meet the Government’s most pressing business needs. At the core of our business philosophy, technology opportunities are tightly woven with business goals to guide true transformations. EGT integrates cyber, technology, and business expertise to cross-pollinate, educate, and enhance awareness to better prepare for our customer’s challenges.

EGT’s innovative advantage is the horizontal R&D services of EGT Labs focused on high-value, repeatable solutions in Artificial Intelligence (AI), Robotic Process Automation (RPA), DevSecOps, and cloud transformation to solve customer challenges and they surface and advance program mission.

EGT’s cooperative community of experts makes our solutions adaptive, forward thinking, and teams able to provide end-to-end results. Our highly motivated employees thrive in a culture that encourages out-of-the-box thinking, collaboration, and an environment where you can excel. For more information, please visit our website at www.eglobaltech.com

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. https://www.eglobaltech.com/careers

Equal Employment Opportunity:

As a condition of employment with EGlobalTech, any successful job applicant will be required to successfully complete a background investigation, which may also include a pre-employment drug screen and/or a credit check for positions in some areas of our business. EGlobalTech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability. EGlobalTech participates in the E-Verify program.EEO is the law.