614 Customer Service Representative Jobs in Houston, TX
EHC is Hiring a Customer Service Representative Near Houston, TX
JOB ROLE: Our client is currently recruiting for a Temporary Customer Service Representative to join our Aftermarket team! As a Customer Service Representative, you will utilize a hands-on, professional approach to ensure consistent and effective resolutions of customer requests, while working in a fast-paced environment, as part of our energetic and inclusive Customer Service team. Our client makes and supports the world's most advanced drilling solutions.
PRIMARY DUTIES & RESPONSIBILITIES:
- Communicating with customers to address their needs and/or professionally handling potential issues with products or services.
- Quoting assigned customers on requests received.
- Managing customer needs and expectations by proactively reviewing open orders.
- Responding efficiently and professionally to callers, explaining possible solutions, and elevating calls to Centers of Excellence as needed.
- Liaise with customers regarding quotations and invoicing queries.
- Work with the warehouse department to arrange for necessary parts to be shipped for respective service calls.
- Work with service coordinator to arrange for Service personnel to be available for the respective service call.
- Comply with all Company and HSE policies and procedures.
- Perform other duties as assigned.
- High School Diploma or GED.
- 2 Years of Customer Service experience
- Ability to pass a drug screen & background check.
- Experience in a customer service-oriented role preferred.
- Must be proficient in Microsoft office.
- Prior experience in ERP systems a plus
- Excellent organization skills with the ability to keep track of multiple priorities.
- Ability to adapt and be cross-trained to learn all job duties as required.
- Ability to work in a fast-paced environment.
- ASSIGNMENT DURATION: 6 TO 12 MONTH PROJECT WITH THE POSSIBILITY TO CONVERT TO FULL-TIME (NOT GUARANTEED)
- SCHEDULE: MONDAY THROUGH FRIDAY - 8:00 AM TO 5:00 PM OR 7:00 AM TO 4:00 PM - WEEKLY OVERTIME IS ABOUT 5 TO 10 HOURS PER WEEK (OPTIONAL)
- HYBRID SCHEDULE AVAILABLE WORKING REMOTE ON MONDAYS AND FRIDAYS.
Job Summary
Full Time
Durable Manufacturing
$38k-48k (estimate)
05/17/2024
10/13/2024
engelsmaheating.com
DETROIT, MI
200 - 500
1982
ROBERT B EVANS JR
$10M - $50M
Durable Manufacturing
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The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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