Operations Manager (Plumbing) Irmo, SC

Are you a Manager with at least 3 years of experience in the trades or construction industry? Are you a go-getter with creative ideas and the will to get things done? Are you an independent thinker looking for a company that admires your ambition? Then you are in luck! We are hiring an Operations Manager to lead our branch!

As the Operations Manager, you will be responsible for running the day-to-day operations for an established residential and commercial plumbing company. You will oversee all office staff and field technicians to build a profitable and growing plumbing business. We are seeking a highly motivated, hands-on leader with an entrepreneurial mindset. While in this role, we anticipate that you will spend roughly 70% of your time in the office and 30% in the field. While this role will have autonomy to run the operation and hire and replace field technicians as well as office personnel, you will report directly to the President of the company.

What We Offer:

• Unlimited Growth Opportunity
• Top pay with incentives and bonus potential! Projected compensation up to $115K.
• Employee & Family Health, Dental & Vision Insurance options
• Life Insurance Policy
• Paid Time Off & Paid Holidays
• 401(k) Retirement Plan
• Flexible Spending Plan, HSA
• Paid weekly
• Fantastic company culture!

What You’ll Do:

• Manage all office personnel and field technicians
• Responsible for the overall profitability of the business
• Achieve targeted KPIs
• Monitor technician performance and implement corrective actions
• Review & edit invoices before submitting to customers
• Work with and supporting the Sales Manager on key customer accounts by meeting with and negotiating pricing and services offered
• Work closely with the Office Manager & Lead Dispatcher to monitor and adjust the dispatch board
• In conjunction with the Office Manager & Lead Dispatcher, you will field technician calls throughout the day
• Review, adjust, and approve technician timecards before submitting to payroll
• Write job estimates for customers based on technician notes
• Be onsite for any large, estimated jobs to ensure high-quality and efficient work is being done
• Process and approve any change orders needed if a technician identifies that the scope of the work has changed
• Identify and approve any capital expense needs for new equipment, equipment repair, and fleet maintenance
• Maintain and replenish inventory and ensure that technician trucks are stocked with adequate materials
• Negotiate and maintain pricing with supply houses
• Working with Human Resources to identify, interview and hire new Office Personnel and Technicians

What Makes You Great?

• You have at least 3 years of operations management experience in the in-home services industry, preferred
• You are knowledgeable in the Plumbing trade, preferred
• You are curious & have a strong desire to dig in and learn the language of the trades
• Possess the ability to inspire both personal and professional growth in our team members
• You are humble, hungry & smart!
• You hold people accountable to ensure policies and processes are followed by all
• You drive team performance to achieve all business goals and objectives
• You are detail-oriented and highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment
• You are proficient in using a computer and Microsoft Office applications (Excel, Word & PowerPoint).Service Titan experience is a plus!

If you are looking for an opportunity to grow yourself & contribute to company growth - make this career move and you’ll find exactly what you’re looking for. Apply NOW!We are an Equal Opportunity Employer