What are the responsibilities and job description for the Technical Support Help Desk position at Ehub Global Inc?
Role : Desk side support/IT Support
Location: Bethlehem, Pennsylvania -
Jobtype : Contract
Job Responsibilities: -
Desk side support for (Desktop, Laptop, OS and applications, Hands and feet for Datacenter
Network support)
Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
Maintains detailed and accurate records in workload management, asset management, and administrative applications.
Provides tier I and II support in all areas of the organizational service portfolio.
Provides excellent customer service to all levels of employees including customers, peers, and leadership.