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EIS Consulting Group is on looking to add a Help Desk Support Specialist who wants to work in a flexible, work-from-home environment. If you’re someone who values individual responsibility and seeks a healthy work-life balance, let’s start a conversation.
Our team provides IT support and services to clients in the North Bay and San Francisco areas, we also have clients in the Charleston, SC markets as well. If you join our team, you would be assisting the help-desk team efficiently handles issues remotely, with clear and comfortable communication. This role is perfect for those who excel in virtual communication and problem-solving.
This full-time, remote position is a blend of technical know-how, customer service finesse, and organizational skills. It’s about 25% empathy and support, 25% systematic work habits, and 50% technical expertise. We offer a salaried role with paid vacation and holidays, medical benefits (including dental and vision), and a 3% employer-contribution 401k plan.
RESPONSIBILITIES
REQUIREMENTS
ADDITIONAL SKILLS OR QUALIFICATIONS
ABOUT EIS CONSULTING GROUP EIS is a collective of IT enthusiasts with diverse technical interests and expertise. We’ve been providing IT assessment, planning, implementation, and support for over 20 years. Our commitment to long-term client relationships and staff well-being has been the cornerstone of our success.
APPLICATION PROCESS Applicants must be U.S citizens or green card holders and ready to start within two weeks of an offer.
Full Time
$63k-79k (estimate)
06/14/2024
06/30/2024
The following is the career advancement route for Help Desk Support Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Specialist. You can explore the career advancement for a Help Desk Support Specialist below and select your interested title to get hiring information.