About US : Since 2008, EITACIES has been a beacon of innovation, crafting tailored tech solutions. From humble beginnings, we've grown globally, nurturing client relationships and adapting to digital shifts. Today, we're a tech powerhouse, delivering customized excellence from startups to Fortune 500, State & Federal clients.

Job Title: Business Analyst III

• Engage with Product Managers to intimately understand and support documenting product requirements.

• Partner with Product Managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.

• Assist in documenting cross-functional business requirements and develop user stories.

• Define and standardize processes and playbooks for Product Managers to improve time to define product options regarding key decision points in the process.

• Build consensus from cross-functional leads on business requirements.

• Capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics

• Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, and controls are involved in the processes.

• Partner with QA team to leverage automation for items such as regression testing to improve overall quality when projects are ready for UAT.

• Work with business partners and product managers to define test scenarios for UAT.

• Manage UAT execution, coordinate between business testers and IT development teams.

• Document test results and ensure timely execution and sign-off of test scenarios

Skills

• 5 years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner

• Experience with process documentation, automation and digital transformations impacting Partners, Channels and distributors

• Experience modeling business processes using a variety of tools and techniques

• Demonstrated working knowledge of systems supporting high technology business processes for Partners/Channels/Distributors like Partner Onboarding, Deal Registration, Partner Programs etc.,

• Expert in writing User Stories, converting business requirements to User Stories for development.

• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery

• Experience with Confluence and JIRA is highly desired

• Prior experience with Salesforce, Steelbrick CPQ, or Salesforce PRM desired

• Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies

• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

• A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .

• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

• Good working knowledge of Google Suite of Productivity Tools.

• PMP, SCRUM certifications desired

Education

• College diploma or university degree in the field of business administration, or information systems or equivalent experience

• 5 years of related work experience

• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development