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Operations Manager
ektello Durham, NC
$89k-115k (estimate)
Contractor | IT Outsourcing & Consulting 2 Weeks Ago
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ektello is Hiring an Operations Manager Near Durham, NC

Job DescriptionCollections ManagerLocation: Durham, NC
We are seeking an experienced professional to assist our collection efforts and to address the growth of our delinquent accounts receivable portfolio. The successful candidate understands the accounts receivable and collections processes for a public company and is well versed in determining appropriate accounts for collections.
Responsibilities
  • Manage Collections, Cash Receipts team which is responsible for daily and timely application of cash receipts, including oversight of cash operating accounts, and AR balances and transactions.
  • Analyze aged receivables, identifying trends and risks on a client and portfolio basis.
  • Maintain effective communication with clients to resolve payment issues and negotiate payment plans when necessary.
  • Escalate significant unpaid receivables to the Sr. Manager, Controller and act as primary point of contact for the Finance Department to work with Risk Management -General Counsel on resolution of these accounts. [MMS Pharm. Automation Contracts/Bus. Ops -Customer Contract Administration]
  • Prepare regular collections reports and present them to Finance Controller and Sr. Manager, Controller to assess collection performances and provide recommendations for improvement.
  • Collaborate effectively with commercial team members and risk management team, colleagues and management in finance, to identify invoices at risk of nonpayment and work on timely recovery of the firms outstanding receivables.
  • Recommend and promote adoption of collections technologies to enhance the overall collections process.
Education And Experience Requirements
  • This position requires an ability to accurately review contracts, summarize key factors and identify problematic accounts with limited supervision.
  • Minimum 6 years of experience in collections, with at least 3 years in collections management role.
  • Great Plains experience preferred but not required.
  • Bachelors degree in finance, business, or related field.
  • Demonstrated experience in achieving measurable collections results.
  • Strong business acumen, analytical and negotiation skills.
  • Skilled manager of people and processes to achieve maximum results.
  • Strong leadership, analytical and negotiations skills required.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent verbal and written communication skills required.
  • Customer service focused
#IND

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$89k-115k (estimate)

POST DATE

08/28/2024

EXPIRATION DATE

09/25/2024

WEBSITE

ektello.com

HEADQUARTERS

TROY, MI

SIZE

25 - 50

FOUNDED

2011

CEO

MARY STAPLETON

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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