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Front Desk Supervisor
$42k-58k (estimate)
Full Time 3 Months Ago
Save

El Cortez Hotel and Casino is Hiring a Front Desk Supervisor Near Las Vegas, NV

About us

El Cortez Hotel and Casino is a small business in HOSPITALITY in Las Vegas, NV. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Food provided
  • Food provided
  • Growth opportunities
  • On-the-job training
  • Relaxed atmosphere
  • Lively atmosphere

Benefits:

  • PAY: $19.00/hour
  • Health insurance benefits package available
  • Paid time off for vacation and sick leave
  • Opportunities for career advancement within the company

Job Summary:

We are seeking a highly motivated and experienced Front Desk Manager to join our team. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional guest experiences. The ideal candidate will have a strong background in hospitality, excellent customer service skills, and the ability to effectively manage a team.

Duties:

  • Manage and supervise front desk staff, including training, scheduling, and performance evaluations
  • Ensure smooth check-in and check-out processes for guests
  • Handle guest inquiries, complaints, and requests in a professional and timely manner
  • Maintain accurate records of guest information and reservations
  • Coordinate with other departments to ensure guest needs are met
  • Monitor and maintain cleanliness and organization of the front desk area
  • Assist with night audit procedures as needed
  • Utilize phone systems and hotel management software to efficiently manage guest services

Requirements:

  • Previous experience in hotel front desk management or related field
  • Exceptional customer service skills with a focus on guest satisfaction
  • Strong communication and interpersonal skills
  • Multilingual abilities are a plus
  • Proficient in using phone systems and hotel management software
  • Ability to handle difficult situations with professionalism and composure
  • Flexibile availability and ability to work all shifts

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • Overnight shift

Work setting:

  • In-person

Application Question(s):

  • This position requires you to be 21 years or above in age to obtain a Gaming Registration License, will you be able to qualify?

Experience:

  • Front desk: 1 year (Preferred)

Ability to Commute:

  • Las Vegas, NV 89101 (Required)

Ability to Relocate:

  • Las Vegas, NV 89101: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$42k-58k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

07/20/2024

WEBSITE

elcortez.net

HEADQUARTERS

Las Vegas, NV

SIZE

<25

Show more

The job skills required for Front Desk Supervisor include Guest Service, Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

12/30/2021: Dayton, OH

Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

02/05/2022: Bangor, ME

Step 3: View the best colleges and universities for Front Desk Supervisor.

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