12 Service Team Member Jobs in San Pedro, CA
El Pollo Loco is Hiring a Service Team Member Near San Pedro, CA
We offer eligible Employees the following Benefits/Perks:
- Competitive pay (we start at $20 per hour!)
- No late-night hours
- Meal Discounts
- Excellent career growth potential (we promote from within)
- Flexible Scheduling: Full-Time or Part-Time hours
- Medical Dental Vision Insurance Flexible Spending Account*
- 401(K) Plan with match and immediate vesting (must be at least 21 to participate)
- Paid sick time
- Employee Assistance Programs
- Discounts on theme parks, movie tickets, sports events, hotels and more...
- Eligibility is based on the number of average hours worked per week within a 12-month period.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
- Greet and assist customers with their orders in a friendly and helpful manner.
- Continuously strive to meet or exceed customer expectations and satisfaction.
- Assist in preparing food items in strict compliance with company recipes and procedures. May include , but not limited to, the preparation/assembly of various menu items, salsa/dressing, and condiment packing.
- Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
- Apply suggestive selling techniques to complete the customer experience and increase sales.
- Handle payment and cash transactions accurately and professionally, scrupulously following all El Pollo Loco cash handling policies and procedures.
- Diligently follow all food safety , food rotation, and sanitation policies and procedures in order to maintain a safe/healthy environment.
- Clean and replenish beverage stations, assist with dish washing, food/product inventory and rotation.
- Maintain cleanliness and organization of the restaurant, including dining areas, restrooms, exterior dining, and parking lots, using approved EPL policies and procedures, including PPE.
- Continuously scan the floors for debris and water, and promptly clean to prevent hazards.
- Ensure all paper and disposable items are well stocked and available for customers.
- Welcome customer feedback and address any comments or concerns they may have in a positive and supportive manner without ever escalating a situation and seeking managerial support as needed.
- Ensure that all feedback is communicated promptly to the restaurant management team for swift resolution and continuous improvement.
- Perform other duties as assigned by management to support restaurant operations.
Certifications Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
Education/Work Experience: Previous experience in customer service or food service is preferred but not required.
Knowledge, Skills, and Abilities:
- Willingness to participate in cross-training opportunities to develop skills in other areas of the restaurant as needed.
- Enthusiastic and positive demeanor, with a genuine passion for providing exceptional customer service.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong communication, attention to detail, and organizational skills.
- Ability to multitask and prioritize tasks effectively.
- Flexibility to work various shifts, including weekends and holidays.
- Demonstrated reliability and punctuality, with a commitment to meeting scheduled work shifts and assignments.
- Willingness to learn and adapt to changing procedures and protocols.
- Commitment to upholding company values and standards of excellence in customer service.
- Regularly stands, talks, hears, uses close and distance vision, tastes, or smells.
- Repetitively reaches, handles, feels, and/or grasps objects with hands.
- Occasionally bends, stoops, kneels, crouches, and/or crawls.
- May lift objects weighing up to 40 lbs.
- Regularly exposed to noise; occasionally exposed to heat, burn hazards, and/or wet surfaces.
- The position is seldomly exposed to humidity, cold/freezing temperatures, and/or chemicals.
The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.
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Job Summary
Full Time
Business Services
$33k-42k (estimate)
06/08/2024
06/29/2024
elpolloloco.com
COSTA MESA, CA
3,000 - 7,500
1980
Public
STEPHEN J SATHER
$200M - $500M
Business Services
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About El Pollo Loco
El Pollo Loco owns, operates and franchises a chain of Mexican-style restaurants offering grilled chicken, burritos, tacos, salad and beverages.
The job skills required for Service Team Member include Customer Service, Scheduling, Flexibility, Attention to Detail, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Team Member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Team Member positions, which can be used as a reference in future career path planning. As a Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Team Member. You can explore the career advancement for a Service Team Member below and select your interested title to get hiring information.
If you are interested in becoming a Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Service Team Member.
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